WhatsApp’s Automated Reminders Help to Eliminate Customer No-Shows
Hello,
Customer no-shows after making prior appointments or bookings are surprisingly common across industries.?They can hurt your business in many ways – time and money lost while waiting for a no-show customer could have been better utilized on one that does turn up. The employees that you have hired to cater to these missing customers still need to be paid, piling up costs. Also, you risk losing customers who would have actually showed up (but were put on wait lists instead) to competitors! The overall impact runs up to millions of dollars over time.
Are you seeing no-shows slowing down your business growth? You don’t need to!
Using WhatsApp business messaging can help you drastically reduce customer no-shows.?WhatsApp facilitates real-time, two-way communication, so you can not only send?well-timed, automated reminders?before upcoming appointments, your customers can also?quickly message?you in case they want to cancel or?re-schedule. Sending a reminder also tells your customers you care for them, which improves customer relationships.
Get WhatsApp Business Account?today to ensure your customers never miss a single appointment!