WhatsApp And Conversational AI: A Perfect Combination to Run Your Business Amidst New Normal

WhatsApp Usage Statistics During COVID-19

The number of messages sent via WhatsApp has increased by?53.84%?since 2018?

Video and voice calling are now used at twice the rate they were before the pandemic. Group calls are being used by 1000% more people than ever before.?

WhatsApp usage has risen exponentially.?

The pandemic swept the globe, and more people began to use messaging apps for texting and video calling. With 2.91 billion global users, Facebook was the first platform to become the most used by consumers. Businesses and organizations began to embrace WhatsApp marketing using conversational AI to provide accurate, timely information to their customers.?

5 Ways Your Business Should Use AI-Powered WhatsApp Chatbot Right Now?

All businesses around the world have had to close their doors to comply with lockdown restrictions. Many businesses have shut down because they do not receive enough revenue.?

Many businesses have either adopted chatbots to market their products and services online in these tricky situations or are planning to do so.?

An AI WhatsApp chatbot can help you seamlessly shift your business into the digital world.?

1. Get WhatsApp Business API with a business-specific AI chatbot?

You will need a reliable chatbot partner to get a WhatsApp Business API and an AI WhatsApp chatbot. While the WhatsApp API will let you send messages to customers at any scale with a verified account, AI bot will make marketing, lead qualification, and customer engagement automated for you.?

2. Promote discount offers on products or services with drip campaigns?

Did you know that WhatsApp can be used to send drip campaigns? To promote products and engage leads, you can send time-based automated messages to each customer. After a certain period, your customers can receive a message via WhatsApp about discounts. This will help increase your monthly sales.

3. Run loyalty programs via WhatsApp chatbot?

WhatsApp allows you to contact your customers and has the ability for personalized conversations. You can encourage customers to redeem and earn loyalty points by using a WhatsApp chatbot. This will ensure that your business revenues are flowing smoothly each month, and customer retention is also guaranteed.?

4. Interact instead of selling?

Genuine communication is the best way to engage and impress customers. AI chatbots perform better than traditional chatbots. Advanced AI allows bots to understand human behaviour, emotions, and intentions. They respond in a humanized way with the appropriate answer.?

5. Share multimedia resources?

WhatsApp business account is not just for texting. You can share product information, tips & tricks, and give demonstrations via images, documents, GIFs, and videos as well.?

Need an AI-powered WhatsApp Chatbot?!?

If you are struggling to keep those sales conversions coming in the current situation, ORAI is where you need to be. We provide a "WhatsApp Business API + AI WhatsApp Chatbot" aligned with your business model and industry trends.?