While going through a blog from Atlassian, I found below an explanation of what interpersonal skills are.
Interpersonal skills encompass the capacity to interact and establish connections with individuals. They encompass inherent personality traits and your ability to navigate social situations effectively. These skills are often referred to as people skills, social skills, or social intelligence.
Interpersonal skills encompass the following:
- Communication: Effective interpersonal communication enhances clarity and ensures swift feedback.
- Listening: Active listening involves giving one's full attention to understand what someone is expressing.
- Negotiation: Negotiation occurs when two or more individuals engage in discussions to reach a consensus.
- Relationship Building: Interpersonal skills involve both inherent personality attributes and how one manages social interactions.
- Empathy: It involves the capacity to empathize by putting oneself in another person's shoes.
- Problem-Solving: These skills enable individuals to discuss issues and consider alternative solutions.
- Confidence and Assertiveness: Effective communication requires assertiveness without being passive or aggressive.
- Providing Comfort: Interpersonal skills encompass the ability to offer comfort and support when needed.
- Positive Responsiveness: They involve responding positively to communications from others.
Interpersonal skills play a crucial role in achieving success in both personal and professional domains. They are vital in various scenarios where communication and collaboration are paramount.
Examples of interpersonal skills in the workplace include:
- Problem-Solving: Working with a group to analyze a complex issue and develop a solution that addresses the problem effectively.
- Adaptability: Being flexible and open to changes in the workplace, such as adapting to new technologies or procedures.
- Conflict Management: Resolving conflicts between team members to maintain a positive and productive working environment.
- Mentoring: Assisting a new team member in their onboarding process, sharing knowledge and experience to help them succeed in their role.
- Networking: Building relationships with other professionals in your field, which can lead to opportunities for collaboration and career growth.
- Teamwork: Collaborating with colleagues to achieve a shared goal, demonstrating your ability to work effectively in a group.
- Active Listening: Focus on the speaker, maintain eye contact, and provide verbal and non-verbal cues to show engagement.
- Empathy: Try to understand others' feelings and perspectives, putting yourself in their shoes.
- Effective Communication: Work on clear and concise verbal and non-verbal communication.
- Patience: Allow others to finish speaking before responding and avoid interruptions.
- Conflict Resolution: Learn techniques to resolve conflicts calmly and find solutions.
- Self-Awareness: Reflect on your own emotions and reactions to manage interactions better.
- Adaptability: Adjust your communication style to fit the preferences of the person you're interacting with.
- Body Language: Be mindful of your non-verbal cues and maintain open and welcoming postures.
- Feedback: Encourage and accept feedback for self-improvement.
- Building Rapport: Foster genuine connections by showing interest in others' lives and well-being.
Improving your interpersonal skills is an ongoing process. By working on these skills, you can enhance your personal and professional relationships and become a more effective communicator and collaborator.
I hope you discover it to be valuable.
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Disclaimer: This post is written by the author in his capacity and doesn’t reflect the views of any other organization and/or person.
