What’s the real reason customers keep saying, "It’s too expensive."

What’s the real reason customers keep saying, "It’s too expensive."

Your sales are flat. Competitors are gaining ground. Customers are slipping away. It’s not your product. It’s not your team.

It’s your market positioning.

Before you double down on marketing spend, let’s talk about why your positioning could be the silent anchor holding your business back and how to fix it.

Why Does This Matter Now?

In today’s competitive landscape, businesses aren’t just fighting for customers; they’re fighting for relevance. Market positioning is the foundation of that battle.

Yet, most businesses unknowingly misstep here. A Harvard Business Review study revealed that 64% of customers cite “shared values” as the primary reason they choose a brand. If your positioning doesn’t align with these values, your customers are already looking elsewhere.


The Warning Signs: Could This Be You?

  1. Sales Are Stagnating: If growth has flatlined, it’s not just the economy; it might be how you’re perceived.
  2. High Customer Churn: Do customers leave after one transaction? Your value might not feel “sticky.”
  3. Weak Differentiation: When someone asks, “Why choose you over the competition?" do you have a crystal-clear answer?

If you’re nodding along, it’s time to dig deeper.


The Proven Path to Stronger Positioning

Step 1: Audit Your Target Audience


Ask yourself: Are you selling to the right people?

  • Revisit your customer personas.
  • Use surveys or interviews to understand their evolving needs.
  • Look for patterns in who’s buying and who’s not.


Step 2: Refine Your Value Proposition


Can you sum up your value in one sentence?

  • Focus on what’s unique about your solution.
  • Answer the question, "Why you?”
  • Test it by asking team members and customers if it resonates.


Step 3: Spy on Competitors


Success leaves clues.

  • What are your competitors doing that you’re not?
  • Where are they falling short?
  • Find the gaps and claim them as your space.


Step 4: Analyze the Metrics That Matter


  • Track conversion rates: Are leads turning into customers?
  • Watch customer acquisition costs: Are you spending more to get less?
  • Monitor retention rates: Are your best customers sticking around?


Step 5: Tighten Your Messaging


Every touchpoint, website, email, ads, should sing the same tune.

  • Avoid jargon.
  • Speak in your customers’ language.
  • Consistency builds trust.


The Transformation You Can Achieve

Imagine this: Your customers see your brand and think, “This is exactly what I need.” Your sales team feels empowered because the message resonates with prospects. Your competition? Scrambling to keep up because you’ve claimed a space they overlooked.

This isn’t just a pipe dream. It’s the reality of businesses that master market positioning.


Challenge Yourself: Ask These Questions Today

  1. What emotions does my brand evoke in customers?
  2. How does my pricing align with the perceived value?
  3. Are my competitors beating me because I’m unclear—or irrelevant?


Let’s Get Real About Your Positioning

Your market position isn’t just an abstract concept—it’s the lifeline of your business. Start with one step today. Take five minutes to answer the questions above.

Need help getting unstuck? Reply to this post or send me a DM. Let’s diagnose your positioning together.

Don’t wait for the market to decide your fate. Own your positioning, and own your success.


?? How I Can Help You:

? Identify your unique value proposition to stand out in the market

? Helping you identify your target audience based on your niche

? Develop a customized neuromarketing strategy tailored to your business needs

? Discover market opportunities and decode your competition

? Improve customer engagement and loyalty through effective outreach

? Offer a no-risk guarantee for peace of mind


?? Results You Can Expect:

?? Enhanced Market Positioning

?? Increased Inbound Lead Generation

?? Improved Outreach

?? Higher Conversion Rates

?? Let's Connect: I'm here to share insights and build meaningful professional relationships.

Feel free to reach out at:

https://www.dhirubhai.net/in/sujoybasak-betterever/

https://betterever.in/

email id: sujoy @betterever.in

what’s app number: +91 98300 66453

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Ashley Gross

AI Strategies to Grow Your Business | Featured in Forbes & MSN

5 天前

Thanks for sharing your insights Sujoy ??

Mustapha O.

CEO & Founder | Pala Consultancy B.V. | Guiding companies in becoming more profitable through consulting, coaching & training

5 天前

This is very interesting Sujoy Basak

Amir Nviri

Helping Small B2B Founders Position and Sell with Case Studies.

6 天前

You've hit the nail on the head with this. Prospects will have many objections. But the only they can comfortably talk about is price. As you said, price there are other hidden objections they don't feel comfortable to bring up I don't understand this. I don't think it's worth it. I don't think it works. You're pressurizing to buy now. I enjoyed the newsletter. It was a good read. Sujoy.

Great insights! Often, 'too expensive' isn’t about price—it’s about perceived value. When customers see the real ROI and how your offering solves their unique problems, price becomes secondary.

Alek Angelov

Multi-Billion Dollar Sales Closer ?? I use a Psychology Driven Approach to High-Ticket Sales | 170,000+ Followers on Instagram | ?? Coaches, CEOs and Business Owners, DM me 'Closer' and I will secure all your deals

6 天前

Great question, Sujoy! If customers aren't connecting with your brand or you’re not standing out, it might be time to rethink your market positioning!

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