What’s new in Appsvio: Hello, spring, and new Jira features! March 2024
Appsvio | Atlassian Partner of the Year 2023: ITSM App Solutions
We create apps ITSM with passion ?? Silver Marketplace Partner ??
What’s new in Appsvio: Hello, spring, and new Jira features! March 2024?
What can we say, our products are blossoming ?? like trees and flowers right now! What a month! But not to brag too much, let’s go into the details ?? Enjoy reading about our newest features, Atlassian events, and updates in vendor business.??
Issue Templates Agent for Jira – a big release for better Jira issue templates
How to make 20 issues by creating one? We’ve made it happen.
?? A big-awaited feature has landed! ??
Subtasks, hierarchies, and variables are now supported in Issue Templates Agent for Jira.??
Create w wholesome epics with many tasks and subtasks by creating only one issue! Save hours in a month by speeding up issue creation.?
?? Game changers:
This structure was created from only one issue!?
This release was massive! We had lots of positive messages to send in your tickets. Thank you all for your feedback, ideas, and support! ??
Visit documentation for details and an interactive demo to see how hierarchies with subtasks work. We will also present it in an upcoming free webinar.?
And if you haven’t used templates yet, you should.?
Time savings, Reduced errors, Issues standardization, Consistency Reusability, Customization - all with one tool.?
Use Multilevel Select on Jira customer portal
This is a big deal for Multilevel Select for Jira! We added support for a multilevel select field on the customer portal.?
This means that from now on, you can give your customers a hierarchy field when creating a ticket. Each option leads to another, so you can create a comprehensive catalog.?
Illustrating this with an example, when your user has to report a bug, make him choose a host, version, type of bug, etc., and give agents already specified tickets.
For internal uses, you can take hardware needs requests to the next level and make displaying and storing data easier when searching in JQL.
领英推荐
You can read more about benefits and a use case in Jodocus – Part of Eficode article: AGENTLESS SERVICE DESK: 5 HACKS FOR SEAMLESS CUSTOMER SUPPORT IN JIRA
Atlassian Events you should add to your calendar?
Learn how to use Atlassian tools when new employees are onboarding with us.?
We’re organizing a free session where you will discover how to make your onboarding GREAT with Atlassian.?
RSVP and Agenda here ?? https://appsvio.clickmeeting.com/689337268/register?
Join us and our experts. We have on board:?
Kate Pawlak Melek Jebnoun and Prabhu Palanisamy . We teamed up with Onward | Atlassian Partner of the Year 2023 and Vectors ??
If you want to see Issue Templates Agent's new features in action, this will also be a great opportunity.?
Save the date!???
ITSM Strategies for SMART organizations - ACE Mumbai?
Kate is busy, trust us! She will share ITSM Strategies for SMART organizations during ACE Mumbai organized by Deepak Rai .
Apr 10, 1:30?–?2:30?PM
Join the community and explore new ITSM tricks and quick wins.?
TEAM 24
Who’s heading to Vegas? The Appsvio Team will be there again, so visit our booth for ITSM and JSM talks.?
We have a promo code for you if you haven’t saved your spot yet. Join TEAM 24 with a discount with code:? T24SUPERCREATOR128?
Amsterdam flashbacks
Kate had the pleasure of hosting an on-site event in Amsterdam where she gave a live learning session about Jira Service Management.? It was a blast, so we want to share a picture. Big shoutout to everyone present there!?
How to Use Atlassian Intelligence with Appsvio
Atlassian Intelligence (AI) has been a hot topic since its release. No wonder!? But not everybody knows how to use it in everyday work, so we created a short reel for you and took part in the Atlassian initiative to show more about AI.
And that’s all Atlassian perks! ??
Stay productive and awesome ???And remember, templates, not docs ???