What’s the difference between a commercial and domestic install?

Domestic and commercial installations compared

Domestic installations cover the fitting of chargepoints for use at homes. They are used exclusively by homeowners and their visitors. Installations are carried out by Pod Point Experts who are highly trained and experienced electricians. Most homechargers are installed on the exterior of the property, or inside the garage.

By comparison, commercial and workplace charging installations will either be used by:

• The company’s employees
• Fleet vehicles
• Customers

As such, they tend to be more complex than home installations as commercial chargers are required to have additional technologies to install and operate.

To overcome this added complexity, commercial installations are overseen by a Pod Point Project Manager who liaises with all the stakeholders/parties involved to ensure the installation is completed correctly.

Why do they have different installation processes?

Externally, there is very little difference between a domestic and a commercial Solo 3. But internally, commercial chargepoints are made up slightly differently to satisfy regulatory requirements, which is why a business can’t simply get a domestic charger installed, or vice versa.

On the other hand, Twin Chargers can only be used for commercial installations. Homes wanting more than one chargepoint will need to purchase multiple Solo 3s.

But there are other factors involved that require domestic and commercial installations to have different processes.

Home installations are less complex

A normal home installation typically takes around 2 hours to complete. This is because domestic installations tend to follow a similar procedure. This is why Pod Point is able to offer a single standard installation package for homes, and why home installs are cheaper than commercial installs.

Commercial installations are more varied

Whilst most home installations are fairly identical, business installations can vary significantly, especially in terms of scale.

Business premises usually have multiple bays, sometimes spread out across different storeys of a car park. This in turn means they need to provide charging for many users at the same time.

As a result, business installations will rarely involve just one or two chargepoints. Naturally, a higher number of chargepoints being installed makes for a more complicated and expensive installation process.

Also, unlike home installations, the parking bays are rarely located close to the premises’s power supply or a permanent wall. To overcome this, groundworks are often needed to trench the cables underground so they don’t get damaged by the elements or vehicles.

This adds an extra layer of complexity, but also time, with groundworks typically spanning multiple days depending on the size of the car park.

To ensure the process goes smoothly, every commercial installation is assigned a Pod Point Project Manager. Their role is to oversee the whole project from end-to-end, starting with the initial quote through to completion and after sales support.

This gives the business and everyone involved a central point of contact with sufficient knowledge of the installation to offer guidance and support when needed.

Businesses have different power rating requirements

EV drivers typically plug their vehicles in to charge overnight so they have a full battery at the start of the day. Because of this, a 7kw charger is usually more than sufficient to cover any charging taking place at home.

But businesses have different requirements depending on who the chargepoints are being used by. This in turn impacts what power rating(s) they choose to install. In some instances, sites may find a mixture of power ratings more appropriate, which results in a more complex installation process:

Regulatory differences

Domestic and commercial chargepoints have to satisfy different regulations set by OZEV. Commercial chargers in particular have a broader range of regulations they need to adhere to.

1. Businesses must be able to restrict usage to different usage groups, e.g employees, customers etc. Domestic chargepoints don’t need this, as they’re only used by one user.
2. Commercial chargepoints must have the ability to charge the end user a fee for usage to cover business electricity costs. Some public chargepoints are free to use, but they must have the functionality to set a custom tariff if desired. This is done through Pod Point’s back-end Smart Reporting platform.
3. Home chargepoints need to have smart functions, but these can all be accessed by the user with the Pod Point App. This gives full visibility on their energy usage, as well as the ability to set repeating schedules with Charge Scheduling.
4. If a business installs a domestic chargepoint, the warranty will be invalid.
5. Contractors need to sit additional qualifications to work on business premises, which is monitored by OZEV through their WCS-approved installer scheme.

To understand more about the differences between commercial and domestic installations, along with what grants are available, take a look at our guide.?

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