What's the biggest potential of Generative AI for your company? Listen to all your employees, and let them tell you!

What's the biggest potential of Generative AI for your company? Listen to all your employees, and let them tell you!

The buzz around generative AI is impossible to miss. It's in headlines everywhere, from chatbots that can write essays to image generators that turn text prompts into art.

Leaders in every sector wonder how these emerging capabilities will reshape their industries, gain a competitive edge, and accelerate growth. But here's a question many haven't considered: Who in your organization is best suited to see and seize these opportunities?

The answer might not be the usual suspects. It's not necessarily the technologists, the strategists, or the external management consultants. It's not even senior leaders sitting in a boardroom with PowerPoint decks.

It's your employees—the people on the ground, experiencing day-to-day challenges, testing new ideas, and interacting with customers.

And that leads to a second question: How do you capture and leverage these valuable insights from across your entire organization?


From Top-Down Strategy to a Collective Discovery?

Traditionally, organizations bring in outside experts when they grapple with transformation or change. Consultants interview a select group of senior and middle managers. Together, they craft a strategy that often ends in a glossy PDF or carefully polished slide deck—shared via a handful of "town halls" or emails. However, the process rarely includes ongoing, meaningful input from the broader team.

The result? A top-down approach that often fails to generate genuine engagement. People on the front lines don't feel a sense of ownership. They weren't part of shaping the strategy. In the worst cases, this leads to cynicism, silence, or even subtle forms of resistance.

GenAI—and AI in general—deserves better. If you believe in the potential of new technology to transform your business, shouldn't you harness the collective genius of everyone with a stake in the future? That's where a Collective Discovery? can completely change the game.


What is a Collective Discovery??

A Collective Discovery? is all about developing and internalizing your strategy through dialogue—powered by AI to overcome the hurdles of scale.

Instead of tossing out a static presentation, you involve your entire organization in a dynamic, interactive process.

  1. Start with a Real Conversation
  2. Using our AI-driven platform, you pose thoughtful, open-ended questions about genAI possibilities, challenges, and objectives. The platform guides employees to reflect on their experiences, customer interactions, and innovative ideas.
  3. Scale the Dialogue
  4. Even if you have thousands (or tens of thousands) of employees, AI helps you gather insights from everyone. The technology can aggregate responses, identify common themes, and highlight contradictory viewpoints or emerging concerns. No external consultant can likely replicate the richness and granularity of these perspectives at scale.
  5. Create Genuine Engagement
  6. When each voice is heard, people feel respected and included. The shared sense of purpose grows organically as participants contribute to shaping the future together. This isn't merely a survey; it's an ongoing dialogue that evolves alongside your exploration of genAI's potential.
  7. Ensure Real Ownership
  8. Strategies built through a Collective Discovery? aren't something "done to" employees. They're co-created. Once a direction emerges, it's already "owned" across all levels. People are more motivated to execute ideas they helped develop, and leaders get a genuine pulse on readiness and buy-in.


Why involving your whole organization matters

Many leaders underestimate just how valuable wide-ranging input can be. It's not just about gathering a laundry list of suggestions. The process itself spurs alignment and momentum. When employees feel they've had a say in shaping their company's future, their energy and commitment to the job skyrockets.

  • Spot Opportunities Faster
  • Someone in customer support might have brilliant insight for improving chatbot responses or automating repetitive inquiries. A salesperson might see a novel way to use AI-driven analytics to reach untapped markets. Harnessing collective intelligence reveals new pathways to growth and innovation.
  • Surface Hidden Risks
  • AI projects can raise ethical concerns or unintended consequences—whether it's algorithmic bias or data privacy issues. A broader employee base can spot the pitfalls earlier, helping you address them proactively. The more eyes you have on the problem, the more you'll likely catch potential blind spots.
  • Foster a Culture of Continuous Learning
  • Employees who realize their voices matter engage more deeply with ongoing training and skill development. They see transformation not as something to endure but as an opportunity to lead. This cultural mindset is invaluable in today's fast-changing environment.


Why this matters right now

Generative AI is moving fast. Organizations that treat it merely as a technology upgrade or a side pilot risk losing ground. The real power of genAI isn't just building one new product or feature—it's evolving your entire approach to how work gets done, and solutions are crafted.

That mindset shift doesn't happen overnight or effectively through a small, top-down group. It demands a collective effort—a synchronized learning journey that spans your organization and taps into the wisdom of the crowd.

Collective Discovery? makes this not only possible but deeply rewarding. It transforms how your people see themselves, their jobs, and each other, leading to a profound sense of ownership over the final outcomes.


The call to action: Listen to your team

So, what's the biggest potential of generative AI for your organization? It's whatever your employees tell you it is—when you give them a platform to express their perspectives, test ideas, and build consensus.

Here's a suggestion for your next step:

  • Initiate a Collective Discovery? focused on genAI.
  • Ask open-ended questions. For example: "Which tasks in our workflow would most benefit from automation or AI support?" or "What does ethical AI deployment mean in our context?"
  • Aggregate and analyze the input at scale, letting AI help find patterns you'd otherwise miss.
  • Close the loop by sharing insights with the entire organization, highlighting emerging themes, and inviting the next round of conversation.

Far from the top-down model of old, you'll see real energy, excitement, and commitment blossom. Instead of a static PDF or a once-and-done presentation, you'll have a living, breathing, strategic narrative everyone feels they own. And that's when the true power of generative AI can be harnessed: when your entire workforce understands, believes in, and helps shape where you're going.


Where Collective Ciscovery? takes you

By empowering your employees to co-create strategy through AI-driven dialogue, you'll unlock:

  • More substantial Alignment: Everyone understands the "why" behind each strategic move and can rally around it.
  • Deeper Engagement: People are far more committed when they see the direct impact of their contributions.
  • Accelerated Innovation: Multiple perspectives spur creative solutions, improving products, processes, and services.
  • Faster, More Sustainable Change: With real buy-in at all levels, you can drive transformation that sticks.
  • Adaptable Culture: A workforce accustomed to open dialogue and continuous learning will thrive as new technologies emerge.

GenAI can usher in game-changing opportunities—but only if you tap into your organization's collective intelligence. After all, your business's biggest potential for genAI is the one your people discover together.

Mary Shepard Spaeth

Economic Development, Foreign Direct Investment, and Innovation Management - Associate Professor, Retired

1 个月

Support tools can support with continual critical and cognitive thinking by users. As the article says, AI constitutes "algorithmic bias or data privacy issues. A broader employee base can spot the pitfalls earlier, helping you address them proactively. The more eyes you have on the problem, the more you'll likely catch potential blind spots." Enter the world of management relationships (social and cultural uses) of AI, and generativity CAN produce problems. Talk about outcomes and correct internally, and the conversations can indeed be fun and organizationally enriching.

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Marie Eriksson

Director Randstad Digital Sweden

1 个月

Smart och genomt?nkt! Helt i linje hur jag alltid arbetat och involverat alla medarbetare i planen och strategin fram?t. Ni n?mner de flesta av f?rdelarna, finns ?nnu fler. Nu med hj?lp av AI blir det en ny dimension. Att f? med alla medarbetarna p? resan att bygga verksamheten stark ?r helt avg?rande f?r framg?ng.??

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