What’d I miss? News and Insights that got noticed - Week 8

What’d I miss? News and Insights that got noticed - Week 8

Key themes this week (February 14 - 20)

  • Citi’s Sieg sees tech lag as an invitation to innovation?
  • Varo Chief Colin Walsh Steps Down as Bakkt’s Ex-CEO Takes Over
  • [Weekly POLL ?? ?? ] Most respondents (41%) say they are not yet ready to pay $10 per month for ‘Remarkable Alexa’
  • With 25,000 of you following my journey, I'm incredibly grateful ??for your support, inspiration, and engagement


Image generated by AI

Citi’s Sieg sees tech lag as an invitation to innovation

[Second week noticed]

“…The bank’s market position – behind its peers – is a challenge that allows it to find ways to leapfrog competitors, Citi’s wealth chief said.

"...As the bank works through nagging data quality issues, Citi aims to “use the fact that we’re behind today as a challenge and an opening to be innovative, and to find ways to leapfrog,” he said. That’s an underappreciated opportunity artificial intelligence has created, he added.?

Bank partners like Palantir Technologies, Google and Snowflake have the lender in a position to make progress “in months, which once in my career would have been years of progress to move the platforms forward,” Sieg said…”

Key takeaways:

  • Citi's wealth management division aims to overcome its "tech product deficit" through partnerships with tech giants and a focus on modernization.
  • The bank is prioritizing improved client experience and deeper relationships with existing clients over new client acquisition.
  • Citi targets increasing its wealth segment's return on tangible common equity from 10.1% to 15-20% by 2026 through enhanced operating leverage and global presence.

LinkedIn Post


Source: LinkedIn profile for Gavin Michael

Varo Chief Colin Walsh Steps Down as Bakkt’s Ex-CEO Takes Over

“…Colin Walsh, who founded the company, has departed from his role as chief executive, according to a report Sunday (Feb. 16) from Fintech Business Weekly (FBW).

Walsh, who will remain on Varo’s board, will be succeeded by Gavin Michael, former CEO of cryptocurrency exchange Bakkt. Michael announced his departure last year, saying he would remain in an advisory position at Bakkt until March 2025.

“Michael will have his work cut out for him,” the FBW said. “While Varo highlighted a 22% increase in revenue, 38% improvement in net income, and 31% reduction in customer acquisition costs in 2024, it is still far from profitability, posting a net loss of $65 million last year.…”

Key takeaways:

  • CEO Transition: Varo founder Colin Walsh steps down as CEO, succeeded by Gavin Michael, ex-CEO of Bakkt.
  • Financial Struggles: Varo faces financial challenges with a $65 million net loss last year and reliance on interchange revenue.
  • Profitability Focus: Analysts emphasize the need for growth over cost-cutting to achieve profitability under the new leadership.

LinkedIn Post


POLL results at the publishing of the newsletter

[Weekly POLL ?? ?? ] Most (43%) say they prefer Hybrid work set up with flexible office days to lead to most efficiency for the organization

Based on the story about how Jamie Dimon wants everybody back in the office and is frustrated with inefficiency in his organization I was wondering how everyone feels about the best way to work.

So I asked the LinkedIn audience to help me answer this week's POLL question: "What is your preferred work set up that leads to the most efficiency for the organization?"

Key takeaways:

  • Most (43%) say they prefer Hybrid work set up with flexible office days
  • 27% prefer a Hybrid work set up with fixed office days
  • 24% selects fully remote and only 6% choose 5 days in the office
  • These are the results at time of publishing. Click the link below to see the most recent results

?LinkedIn Post


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With 25,000 of you following my journey, I'm incredibly grateful ?? for your support, inspiration, and engagement

Dear LinkedIn Network,

On this beautiful ?? Valentine's Day, I want to take a moment to express my deepest gratitude to each and every one of you.?

With 25,000 of you following my journey, I'm incredibly grateful for your support, inspiration, and engagement. Your interactions, comments, and connections have made this platform a truly rewarding experience.

As we celebrate love and togetherness today, I wish you all a Happy Valentine's Day!?

May your day be filled with love ?? , joy, and cherished moments with those who matter most to you.

Thank you for being part of my LinkedIn community.?

Here's to many more shared successes and meaningful connections!

With heartfelt appreciation, Rutger

Key takeaways:

  • Rutger thanks his 25,000 LinkedIn followers for their support.
  • He wishes everyone a Happy Valentine's Day filled with love and joy.
  • He values meaningful connections and future successes together.

LinkedIn Post


Image generated by AI

JPMorgan CEO Dimon derides in-office work pushback, demands efficiency

[Second week noticed]

“…JPMorgan's profits surged to a record in 2024 and its share price has roughly doubled in the past five years. The strong performance prompted some workers to question why they needed to spend more time in the office.

In-office requirements will not be left up to managers, Dimon said.

"There is no chance that I will leave it up to managers," he said. "Zero chance. The abuse that took place is extraordinary…”

Key takeaways:

  • JPMorgan CEO Dimon firmly rejected employee protests against the bank's full-time return-to-office policy.
  • Dimon stressed working at JPMorgan is voluntary and refused to let managers decide on remote work.
  • The CEO demanded 10% efficiency gains across all departments.

LinkedIn Post


Image generated by AI

Your loyalty cards just got smarter with a new Google Wallet feature

“...Wallet is making it easier to stay on top of updates available for your loyalty cards and other passes…”

Key takeaways:

  • Google Wallet is introducing a new feature that reminds users to upgrade their loyalty cards to stay current and access new benefits.
  • The "Upgrade pass" option displays a list of new benefits and redirects users to the merchant's website to complete the upgrade.
  • If the upgrade prompt is dismissed, it can be found again in the three-dot menu.

LinkedIn Post


Image generated by AI

BBVA virtual assistant gets AI-powered account and card management features

“...The assistant, called Blue, now has improved abilities to interact with customers using natural language, provide tailored information on their finances, and perform some of the most common account and card transactions.

It kicks off with up to 150 queries and transactions available for customers, which translates into answering over 3000 questions. Based on generative artificial intelligence, the tool aims to humanise BBVA’s digital channels, with much friendlier interactions, while enhancing efficiency when answering questions…”

Key takeaways:

  • BBVA's virtual assistant, Blue, now includes AI-powered account and card management features.
  • It uses natural language to handle up to 150 queries and answer over 3000 questions.
  • Blue focuses on banking-related transactions and adapts to conversational changes seamlessly.

LinkedIn Post


Image generated by AI

HiBob acquires US fintech Mosaic to integrate AI-powered financial management into HR platform

“…Mosaic’s platform provides financial planning tools for mid-market companies including real-time analytics, predictive reporting and cash forecasting using big data and machine learning technologies.

Launched in 2019, Mosaic is backed by the likes of OMERS Ventures, Founders Fund and General Catalyst, and last raised $26 million through a Series C round closed in mid-2023.

As part of the acquisition, Mosaic’s platform is now set to be integrated into HiBob’s human capital management platform, Bob…”

Key takeaways:

  • HiBob is acquiring Mosaic, an AI-driven financial planning platform, to enhance its workforce management solutions.
  • Mosaic offers tools for real-time analytics and cash forecasting, which will be integrated into HiBob's platform, Bob.
  • This acquisition aims to improve alignment between HR and finance for better insights into productivity and business outcomes.

LinkedIn Post


[CONFERENCE PLANNING 2025]

It is that time of the year to start planning for 2025 and determine which conferences to attend.?

To help you decide which events to register for I have created a list of conferences at the intersection of Financial Services and Technology.?

I have also included my current attendance status for each of the conferences. Feel free to share other conferences with me you are planning on attending or you think should be on this list.

Please let me know in the comment section which conferences you have selected and feel free to reach out if you want to connect at a conference I am attending.

Key takeaways:

  • Many conferences to choose from in 2025 at the intersection of Financial Services and Technology
  • The summary list will be a permanent section in this newsletter so you know what is up and you don’t miss anything
  • Check out the link below for the full list (and potential updates)

LinkedIn Post


Conference Summary and spotlight ??

This is the summary list of conferences that are on my consideration list for 2025.

For the detailed list with links to the conference websites and agendas go to this link here:

LinkedIn Post


[Conference Spotlight ??] - Fintech Meetup


Check this out:

[NEW PODCAST EPISODE] ?????????

In this episode, Jacob Howard, Founder of Financial Marketing Insights, discusses his journey in financial marketing, emphasizing the importance of community and networking among financial marketers. He shares insights on the future of marketing in financial services, particularly the impact of AI, and highlights the need for professionals to adapt and engage with new technologies. Jacob also introduces his initiatives aimed at fostering connections and education within the financial marketing sector.

?? Listen now on the Informationbanker’s YouTube channel and stay tuned for more episodes that will provide insight into the why of my guests and their thought about a possible future. You can also subscribe and listen on Apple Podcast and Spotify.

You can find the episode here:


As I am always interested in what you think about these posts, send me a message, or just leave a comment on the post on LinkedIn. If you like reading this please engage with the posts since that is the currency of LinkedIn.


Tiffani Montez

Principal Analyst - Financial Services

1 周

Congrats on your 25000 milestone!

Lionel Guerraz

Business Development & Sales | Digital Client Acquisition & Client Relationship Management | Connecting People and Opportunities | Investment Conversation Starters | Thematic Investment Funds | Community Activator

1 周

Thanks for sharing the conference schedule! Are you attending all of them Rutger?

CHESTER SWANSON SR.

Realtor Associate @ Next Trend Realty LLC | HAR REALTOR, IRS Tax Preparer

1 周

Interesting.

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