What is on your next generation EMR wish list?

Doctors are fed up with EMRs and they are begging for alternatives.

Doctors are unhappy about electronic medical records.

• Nearly 70% of physicians say electronic health record (EHR) systems have not been worth it
• EHR usage is accounting for 48 minutes of lost free time per day.
• 73% of the largest practices would not purchase their current EHR system
• 45% of respondents say patient care is worse since implementing an EHR

The healthcare digital ROI is not meeting expectations. Only the vendors making billions seem happy.

Ask and you shall receive.

An initiative by Singapore’s Ministry of Health, the Next Generation Electronic Medical Record (NGEMR) is an integrated system that will harmonize processes across SLH and two of the country's public health clusters – NUHS and the National Healthcare Group (NHG).?Organizations joining the system will be able to view patients' test reports like blood tests and x-rays and investigate them without having to request them from other institutions.

NGEMR differs from the National Electronic Health Record?(NEHR) as it records the entire patient's journey from admission to discharge and follow-ups, including both medical and administrative data. Selected information from the NGEMR is sent to the NEHR, which aggregates and displays a summary of the patient’s health records across different healthcare providers

Here's what's on my wish list:

1. No touch data input

2. Responsible AI assisted/augmented

3. Better UX/UI customized data display

4. Data interoperability for the entire patient journey

5. Aggregated patient data without having to go to another site

6. Enhanced revenue cycle management tools

7. Affordable

8. Automatically upgradable

9. Enhanced cybersecurity and confidentiality

10. Remote multimodal, mulitiperson designated access

11. Minimal burnout impact factor

12. Practice entrepreneurship benefits integration tools

13. Virtual care and remote sensing integration

14. Medical teams communicating with patient support teams

15. Social determinant resource and referral capabilities

16. What doctors wished technologists knew about healthcare AI dissemination

17. Continuous product improvement platform as prosumers

18. Eliminate usernames and passwords

19. Statewide telemedicine and licensure integration

20. Reduce AI medical malpractice, corporate legal risk and product liability suits

21. EMR Intelligence

We need an EMR whole product solution.

The whole product bridges the gap between the marketing promise your company makes to customers and your product’s ability to deliver on that promise. It includes all the products and services that are necessary to augment or complete the product so that it becomes a complete solution and lives up to its value proposition .

The four layers of the whole product

• Generic product: the product that ships when a purchase is made
• Expected product: the product the customer believes he buys when he orders the generic product
• Augmented product: the idealized form of the product that provides the greatest chance that the customer will achieve his stated buying objective
• Potential product: the apparent growth path of the benefits demonstrated by the product as it is improved, and as it is complemented and strengthened by other products and services

Stay tuned for the whole enchilada at a clinic near you.

Arlen Meyers, MD, MBA is the President and CEO of the Society of Physician Entrepreneurs on Substack