What if you trusted your team?
Valeri Hall Little, ACC, CPC, ELI-MP
Let's design your agency to run without you. | Founder & CEO at Built to SOAR?
Your path to leadership starts with trust
I'll never forget the moment my client hung up on me, leaving me speechless, disheartened and wondering what to do next.
As an account manager for a web agency, my role was to ensure seamless project delivery while keeping our clients happy. But this particular interaction caught me off guard, and I felt a wave of frustration wash over me.
What followed, however, was a defining moment that forever changed my perspective on trust and leadership.
My boss didn't rush to intervene or take over the situation. Instead, she demonstrated an unwavering belief in my capabilities.?
With a calm demeanor, she encouraged me to find a solution on my own, offering guidance and support every step of the way.
In that moment, her trust in me spoke volumes.?
It wasn't just about handling a challenging client; it was about empowering me to grow and succeed in my role.
This experience taught me a valuable lesson: trust is the bedrock of any successful team. It's the thread that binds us together, instilling confidence, fostering growth, and propelling us toward greatness.
I’ve carried this lesson forward throughout my 20+ years running my own businesses and guiding my own teams.
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As boutique agency owners, we share a common journey marked by ambition, passion, and the pursuit of excellence.?
But amidst the chaos of rapid growth, it's easy to lose sight of the power of trust.
When you trust your team, you're not just delegating tasks; you're investing in their potential and nurturing a culture of empowerment.?
You're creating an environment where people feel valued, supported, and inspired to learn and grow in their role.
By relinquishing control and embracing trust, you elevate into the role of mentor, rather than fixer.
Your team members will learn to take ownership of their work, to embrace challenges with resilience, and to push the boundaries of creativity.
But perhaps most importantly, trust builds bridges. It strengthens the bonds between colleagues, fosters deeper connections with clients, and lays the foundation for enduring growth.
So, my friend, I offer this reminder: trust is a testament to your confidence in yourself and in the incredible talents of your team.?
Embrace trust, nurture it, and witness the evolution of your team and your leadership.
You’ve got this and more.
CEO at WIL Empowered| Host of the WIL Talk podcast| Catalyst for change| Advocate for Women| Executive Coach| Ph.D. Candidate at Middlesex University
11 个月One of my fav topics Valeri Hall Little, ACC, CPC, ELI-MP and so often this is the crux of why teams fall apart and lack full engagement. #trust