What would it be like to be a "no blame" leader?
Odds are, something has gone wrong in your organization recently. Maybe it even happened today. So, what did you do? Did you spend significant time and energy agonizing over the problem? Did you suss out the person responsible and dress them down for their mistake??
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In most circumstances, problems occur within teams because of a systems problem and not a people problem. Your team member likely failed because they did not have the necessary or correct information to fulfill the task well. Your team member didn’t fail; their leader did.?
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That is why we recommend aiming to become a “no blame” leader. Of course, there will be situations of blatant defiance or ambivalence from time to time, but if you stop to consider the reason for the error, you can probably connect it to a failed system.?
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Put your time and energy into fixing the system and teaching the error without blaming the individual.?
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You can do it. Give it a try the next time something goes wrong and let me know how it goes.?
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Dennis
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