What is a Virtual Assistant? What can they do for my business?
Mark Weber
Marketing Specialist at Peak Marketing | Cold Email Outreach | LinkedIn Outreach using automation | Go High Level Specialists | Keap, Ontraport, Social Networking, CRM
A Virtual Assistant is an office administration professional that works from the comfort of their own home, their own office space, a local cafe… or anywhere they want to be! They are generally a sole trader, carrying their own ABN and working the hours of their choosing.
What does a Virtual Assistant do? Well, there are endless ways this can be answered, but in short, a Virtual Assistant does the majority of things that a personal assistant or office administrator does, but they’re never in your office. Answering telephones, replying to emails, invoicing your clients… anything you can do online, your Virtual Assistant can help you with.
Advancing technology means that you don’t need to hire an administration professional to sit in your office. Below is a tiny list of tasks that our VAs regularly carry out for our clients:
- Taking incoming calls and scheduling bookings;
- Updating the content of your websites;
- Updating your social media accounts and replying to your customers;
- Replying to your client’s enquiries via email;
- Debt collection and accounts receivable tasks;
- Data entry;
- Calendar management;
- Booking travel;
- CRM Database setup and Maintenance
Most Virtual Assistants will work from 9-5 on the client’s schedule. It may also be set that the VA work on their own schedule just having to check in once a day or week, this all depends on the client.
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