What use are on line chats ?
Over the last few weeks I have been able to use on line chats to sort out my issues with bigger corporations like Bankwest and Qantas. One was successful, and one less so as I was unable to rearrange a flight - not their issue, mine for the type of tickets I had chosen. It struck me how helpful this small addition to their websites were for me and I assume many others else they wouldn't do it. Yesterday I listened to a radio chat show sharing about split air conditioning filters needing cleaning yesterday. So today I looked on line and found out how to do this; successfully I must add proudly.
So to the point of the Post. There is no apparent need to stop and think about working how to do the "tricky stuff" anymore. No need to wait for the neighbour to come home, or ask a question into the partner or spouse space. Simply pop a question on line with the complete assurance the solution is going to come from someone. So now what becomes of our human moments of indecision. If there is a answer waiting on line e.g. when it comes to figuring out the next move for a career with our managers, or handling the emotional stuff like telling an employee their performance is poor, or making a different business choice are we becoming less sensitized to the human condition for the other, because we think we know how they will react ( the chat or video told us) and when they do not respond as expected we draw down on past habits of patterns that may or may not serve us well. We consider the option given to us impractical, useless, impossibleve
As a coach I remind people I work with. and myself to be present,engaged with the situation, and enjoy the moment of living life lightly. What makes these experiences different from the back and forth chat room, or Facebook messenge, even email banter, or video advice is that coaching questions enable the people I work with to stop doing what has always been their way of operating, and enjoy experiencing the reflection of "being" with their own thoughts and feelings to work in a different way. Allowing themselves to work on taking a moment to expand their options; less looking for only one perfect solution. Life is imperfect, so enjoy that there maybe unknown solutions as you go on line the next time and ask yourself could there be more than one way of doing this? It will keep your brain fresher and you engaged with life.
https://www.facebook.com/Arlene-Quinn-Professional-Facilitator-Coach-205950859489690/
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