What Type of Music is Playing In Your Organization?

Your customers can tell if your employees are jazzed about coming to work, can you? Here are some genres that describe the daily activities of many organizations.

Which one are you?

Oldies, But Goodies

These are the companies where employees are using tried and true methodologies to deliver solid results. There is nothing wrong with this approach, unless of course you are trying to position your company as being on the leading edge. If this is the case, you’ll want to look at ways to inspire innovation by encouraging others to dance to the beat of their own drum.

Hip Hop Management

This describes organizations where employees are constantly jumping around trying to keep up with the changing dialogue presented by management. Employees are unable to repeat the words that describe these companies, as most often they are not flattering and in some cases may be bleeped out when censors are involved.

Smooth Jazz

These types of organizations run on autopilot, just like the elevators that carry this music. Employees rarely stray from what they are supposed to be doing. Customers know exactly what to expect, as little changes. Good for now, but will this environment result in dramatic growth for your organization?

Rock

You can feel the beat of these organizations all the way to Woodstock. Employees come to work every day ready to rock and roll with the ups and downs that occur in business. They transfer this energy to customers, vendors and anyone else who comes within earshot of these firms.

Lullaby

These are the organizations where workers are comatose. Most employees are sleep walking through their jobs and counting the hours until they find themselves back in their own beds. Little gets done in these companies, as there is barely enough energy (or profit) to keep the lights on.

Jazz

These are the companies where employees are really jazzed about what they do, which is obvious to everyone they come in contact with. Employees practice their craft with an eye towards creating a sound that can be heard around the world. Apple Computers and Zappos are among a handful of companies found on this playlist.

The world would be quite boring if every company sounded the same. Just make sure the sound that is coming out of your organization actually sounds like music to your customer’s ears.

? Matuson Consulting, 2017. All Rights Reserved.

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