At what time do you move from one helpdesk system to another?

- We are moving for the fifth time;

- So it's time to make your own system.?Usually, those who want to do something of their own (not all) do it for two reasons - the specifics of the business (I want the simplest and sharpest tool for a specific activity) and the second - the quick and dynamic adaptation of this tool to realities with employee training.

?The final tool turns out to be more expensive at the input and clearly tailored to the activity, and it is much more convenient to conduct the process of learning and integration - this is absolutely accurate.

?The rule is simple - if your activity fits into any boxed product, you are sure of its further support and training opportunities and at least minimal customization (if necessary), then you can safely take this product and not worry.

?But if not, then there are a lot of nuances, knowing which you can and should do your own thing.?Yes, it will not be fast and not cheap - you need to be prepared for this.

?But on the other hand, you will be the owner of your data, improvements and product - which is also very, very important.?And most importantly, the finishing touches will go many times faster - and this is very important, for example, for a growing business.?And no one will twist your hands and bend prices and set unrealistic deadlines.

?At the same time, you will hone your IT department, which will then deal with your website, integration with various systems used in the company, accounting, external API, if needed, and so on.?In the end, having received a fairly transparent and manageable system for your business, you will step over to the next level.

?Naturally, you need to understand the expediency of all this, because if you are a fruit stand and do not dream of becoming a market, then there is no point in doing all this.

?The advantages of universal, boxed products are known, and the disadvantages are many - the average on the market does not suit anyone, it is heavy due to its versatility, both for deployment and for training, if this is not a market trend, you give security and data to your uncle, etc.

?There is a third solution - you can take a free product and finish it with our team.?In this case, development time is significantly reduced, the product does not suffer from childhood diseases, but you are limited by the infrastructure and product paradigm.

IT development outsourcing team.?

https://getupit.tech