What IT solutions will airports invest in?

In the context of global instability, it is critically important for airports not only to respond quickly to changes, but also to invest in agile technological solutions for the comfort and safety of passengers. Here are the four most popular areas in which airports will attract IT specialists and actively invest in the near future:

Smart Health protocols and contactless technologies. These are technology drivers that optimize work procedures:

• biometric check-in and boarding, which eliminates unwanted contact between passengers and airport employees;
• thermographic cameras and thermal scanning, which detects elevated body temperature;
• alternative door keypads and replacement of physical menus with QR codes and digital menus, and so on.

Autonomous robots. Security robots, parking robots, sanitation robots, and other smart machines that will help organize a technologically contactless journey from parking to landing at the airport and improve airport security.

Computer vision. Computer vision hardware and IoT software enable Smart Health protocols such as contactless (and anonymous) occupancy monitoring, remote feedback, and real-time reporting dashboard for decision-support tools.

Smart spaces focused on people. Such spaces use complementary data sources, intelligent automation, and human-centered design to enhance the end user experience.