What is the SIPOC diagram? Understand with example.
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SIPOC diagram is a powerful Six Sigma tool that is used to see business processes visually. It shows the entire process visually in such a way that the six sigma project team easily understands the entire process. This tool documents the entire process visually from beginning to end.
SIPOC diagram is used by the Six Sigma project team during the Define phase of the DMAIC Six Sigma methodology in order to identify all the important elements of process improvement projects before the improvement work begins.
It is similar to a process mapping tool but does not provide much detail about the process. That's why it is also called a high-level process map.
In this article, we are going to understand the SIPOC diagram tool in detail with the help of an example. The basic meaning of this diagram and How to construct this diagram? in the end, you will get in-depth clarity on this tool. So let's start...
What is the SIPOC diagram?
The SIPOC diagram is a visual process mapping tool also called a high-level process map. SIPOC stands for Suppliers, Inputs, Process, Outputs, and Customers.
In 1980, this term first originated as a part of total quality management, due to its applicability in problem-solving work now this powerful tool becomes the part of Lean Six Sigma methodology.
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This tool is useful to gather all the team members and leadership on the same page to understand the customer requirements and the business process for continuous improvement.
It helps the team to better see and understand all the important factors that affect the process behavior and overall performance of the process.
This diagram has a lot of applications but the most popular one is in the problem solving and process improvement work.
As we know SIPOC diagram provides a high-level overview of the process, it can be used to explain any business process to the people as well as helps to identify problematic areas in the process Read more...