What Should I Have My Virtual Assistant Do?
So you’re wanting to hire a virtual assistant (or you already hired a VA), but are lost on what they should do? Most VA’s ‘can do anything’, right? What should you have them do? What should their assignments be? How do you figure out these answers?
TLDR: Get specific. Just as you would determine what problem you solve for a client and who your ideal client is… Determine what problem your VA solves for you and who your ideal VA is.
Problem You Solve - Problem Your VA Solves for You
Every startup and every business is constantly defining what problem they solve for their clients. If the problem is a true pain point, then clients will open their wallet willingly to have the business solve it for them.
So what problem does your VA solve for you? This may feel like an open-ended question with no real answer, but defining this one thing will ensure your VA is successful and that your pain point is resolved. To help aid in your discovery, here are some questions to ask yourself…
What do I dread doing for my job?
What are the ‘busy work’ tasks that I do frequently?
What tasks make me feel like I’m wasting my time?
What takes time away from my actual job?
Am I busy building? Or am I just busy?
Asking yourself these questions will help you discover and define if you need help and where you need help. Hiring a virtual assistant can be an incredibly powerful and efficient use of time and expertise. But if you are unable to determine how you will utilize a VA, your success rate will be lower and you may come to regret having hired a VA all together.
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Once you’ve determined what problem a VA can solve for you, then you can determine who your ideal VA is.
Ideal Client - Ideal VA
Every startup and every business is constantly defining who their ideal client is.
Where do they live? How old are they? What are their hobbies? How big is their family? Are they married or single? Are they active on social? Do they own a home? Do they travel frequently? All of these questions, and dozens of others, are used to develop a story board to define exactly who the business targets.
Defining the ideal client is the same as defining who your ideal VA is, with a slight twist on questions.
What skills does your VA have? What are they proficient in? Do they report directly to you or someone else? What technology do they have access to? Are they working from an office or their home? Are they client-facing? Will they frequently be on phone calls?
The answers to these questions become clear as you clearly define the problem that your VA will solve for you. You will ultimately be asking your VA to solve a specific problem for you. It is critical that your VA has the skills, know-how, attitude, infrastructure, and ability to solve your problem.
Overwhelmed —Send Help
Let’s chat. Defining your problem(s) and discovering your ideal VA is often easier together.