What Separates Successful Product Managers From the Rest?
Photo by Christina Morillo - PEXELS

What Separates Successful Product Managers From the Rest?

Hiring and managing product managers requires an understanding of the complexity of the role, a great pool of candidates, and a little bit of good luck. To be successful in this role, a product manager needs ridiculous influence, knowledge, and experience. They know how to innovate through minimalism, possess strong communications skills, can influence without authority, and are ferocious at prioritizing what tasks are essential to making it to the release.

Successful Product Managers are the gateways to the rest of the organization. They are fearless visionaries that take ownership over defining product requirements and creating product strategy, deep in the trenches while still maintaining influence across many silos within the company. They are the backbone to a successful product. Ian McAllister, CPO at Crowd Cow, knows a thing or two about the Product Management role, and says that the top 1% in the upper echelon excel at these following traits.

I’m not sure I’ve ever met a 1% PM, certainly not one that I identified as such prior to hiring. Instead of trying to hire one, you’re better off trying to hire a 10% PM who strives to develop and improve along these dimensions. – Ian McAllister

Successful product managers channel a 360-degree view

Great Product Managers know how to channel different points-of-view. They play devil’s advocate a lot. By leveraging this inclusive vantage point, which incorporates user experience, customer feedback, and the needs of a cross functional team, they can gain a purely objective perspective and use it to their advantage by understanding where every team is coming from and how to align the overall vision into a single product roadmap.

They have the ability to forecast

The top 1% has the ability to draw from past experiences and measure future project progression against these benchmarks. They also have a clear understanding of how their technology can be applied to meet the needs of customers for the long term

They’re big thinkers

Elite Product Managers are tactical thinkers that can always see the larger picture, and incorporate it into the product development process. Their keen business acumen propels them to channel many different viewpoints from key stakeholders, internal teams and market demands. These are hybrid individuals with strong technical backgrounds that can decipher great design and know when to make a technical compromise on a project.

They’re powerful communicators

Successful product managers communicate with presence, meaning that every word is carefully chosen and they know how to manipulate their inflection to persuade their audience. They understand the importance of writing effective and compelling copy and know how to deliver on it. Drawing from their endless internal encyclopedia, they know how to pull from data, various team biases, pain points and triggers ‘that can convince the powers that be to part with headcount, money, or other resources and then get out of the way.’

They can innovate through minimalism

This is a major proponent on how Product Managers effectively manage time. There’s an elite few that understand how to design an effective product that cuts to the core of what a customer wants without including a lot of features that just add noise. 

Successful product managers deliver

Top Product Managers understand what has to get done and can be ruthless at prioritizing what tasks should make it into the next sprint or release. They have excellent organization skills and the ability to make difficult trade-offs quickly. The top 1% understands that the scope of their role doesn’t have limitations and will extend until everything is copacetic.

Ron Kaine

Anti-fraud Leader|Product Senior Leader|Speaker|Thought Leader|Strategy

4 年

Great Friday morning read from Heidi. I would add to the knowledge base in that not all great product managers have a technology background or are deeply immersed in technology. A mentor of mine early in my career provided the following advice when I asked him about how to deal with all the technical information being thrown at me (and at the time my technical knowledge was very limited)..."ask the document writer (be it a business analyst, product owner, systems analyst) questions...as them to explain it to you....if it sounds like BS, it probably is and they don't know what they are building, or it's not been communicated correctly". The BS test has stood me well, and while I have a deeper understanding of technology now, I still don't consider myself a technology driven product manager. I come at problems from the user perspective and wanting to solve a problem for the user - i.e how to get A from B. I don't really care how we solve it (ok, I care a little) however I'm more concerned that we solve the users problem.

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