What is search intent and their Types ?

Search intent (or user intent, audience intent) is the term used to describe the purpose of an online search. It’s the reason why someone conducts a specific search.

4 types of search intent

There are a few distinct types of search intent, these four are most commonly used:

1. Informational intent

First, there is informational intent. Lots of searches on the internet are done by people looking for information. That could be information about the weather, information about educating children, information about SEO, you name it. People with informational intent have a specific question or want to know more about a certain topic.

You should be aware that Google’s understanding of intent goes much further than simply showing results that give information about a specific term. It knows, for instance, that people looking for [tomato sauce] are looking for recipes, not for the sauce’s culinary history. It understands that most people typing in [Mercury] are looking for the planet, not the element. Google even understands that for some terms, like [how to build a bird feeder], it’s handy to include videos and images.

Examples of informational searches:

• “who is Julian Assange?”
• “Manchester airport directions”
• “Donald Trump”
• “football scores”
• “HTML 5”

2. Navigational intent

The second type of search intent is called navigational intent. People with this intent want to visit a specific website. For example, people who search for [Facebook] are usually on their way to the Facebook website.

Keep in mind that ranking high for a navigational term is only beneficial for your organic traffic if your site is the site people are looking for. For example, a few years ago, Yoast had a Google Analytics plugin, and we ranked pretty well for the term [Google Analytics]. But that didn’t drive any traffic to our site. People searching for [Google Analytics] were looking for the Google Analytics website and were hardly ever interested in our plugin.

Examples of navigational searches:

• “Facebook”
• “ahrefs content explorer”
• “beginners guide to SEO moz”
• “Twitter login”

3. Transactional intent

The third type of search intent is transactional intent. Lots of people buy stuff on the internet and browse the web to find the best purchase. People are searching with transactional intent when their purpose is to buy something.

Examples of transactional searches:

• “buy macbook pro”
• “amazon coupon”
• “samsung galaxy s10 cheap”
• “lastpass premium price”

4. Commercial investigation

Some people have the intention to buy in the (near) future and use the web to do their research. What washing machine would be best? Which SEO plugin is the most helpful? These people also have transactional intent but need some more time and convincing. These types of search intents are usually called commercial investigating intents.

Examples of commercial investigation searches:

• “best protein powder”
• “mailchimp vs convertkit”
• “Google review”
• “top restaurant in USA”

Keyword intent

The words people use in their search queries will give insight into user intent. This works the other way around, too, when you formulate keywords with intent-specific words.

Keywords with transactional intent will often contain words like:

• buy
• deal
• discount
• product names
• Shop
• Sell

Informational searches can (but don’t necessarily have to) contain words like:

• information
• how to
• best way to
• why
• What

How to optimize your content for search intent

You want to make sure that a landing page fits the search intent of your audience. If people search for information, you don’t want to show them a product page. At least, not immediately. You’d probably scare them away. If people want to buy your product, do not bore them with long articles. Lead them to your shop.

Optimizing your product pages for more commercial driven keywords is a good idea. If you sell dog vitamins, you could, for instance, optimize a product (category) page for [buy dog vitamins]. Perhaps you also have an article about administering vitamins. You could, for example, optimize that article for the search term [how to give vitamins to my dog].

It can be quite hard to determine the search intent of a query. And, perhaps different users will have a (slightly) different user intent, but still land on the same page. Luckily, there is a direct source to look at if you want to know which intent fits your keywords: the search results pages. Find out how you can use the results pages to create intent-based content.

If you want to know more about the search intent of your audience, another way is to ask them. You could make a small survey, containing questions about what people were searching for and make that survey pop up if people enter your website. That’ll probably give you many valuable insights into your audience.

Search Query Intent Contribution – Desktop

• 80 percent of the queries classified were informational in nature
• 20 Percent are in transcational in nature. Means, they clearly know the brand / product they purchase

Search Query Intent Contribution -Mobile – 

• 60 percent of the queries classified were Navigational
• 20 percent of the queries classified were Information
• 20 percent of the queries classified were Transcational

Conclusion

It’s crucial to ensure that the content you’re writing fits both the terms people are searching for, as well as the search intent of your audience. Make sure your post or page is informational, when people are searching for information. But lead people to your sales pages if they are looking to buy one of your products.