What is Salesforce's Einstein?

Salesforce has been known for the launch of major products/ features at their Annual User Conference - Dreamforce and they have successfully done it year on year. This year, it will be no different.

Last week, Salesforce introduced Einstein with the tagline - “AI for everyone”. This has caused a lot of buzz in the CRM as well as AI market and everyone’s inquisitiveness about Einstein is sky high. Since everyone will get more details about Einstein during dreamforce, but some of the questions that we at Celebal have been thinking about Einstein are -

• What Einstein will look like? Will it be a bot or a personal assistant?
• How Einstein will work?
• When will Einstein be available to play around?
• Will it work on the same license model as Analytics Cloud Wave (separate license model - platform and user fee) or will it come out of the box?
• Will the Salesforce data be replicated to another high performance data store to achieve fast queries, searches and analytics? Not sure if everyone is aware that Salesforce uses a high performance different data storage for their BI product Analytics Cloud Wave.
• Will it be really for everyone? When wave was launched, no one expected such a high license price for it and it was out of reach of many organizations even they really liked Wave. If Einstein too comes with an expensive price tag, it may not be for everyone.
• How Einstein will be integrated with other apps?

Einstein claims to be using Machine Learning and Deep Learning that relies heavily on the past data to train their models. Since every organization uses Salesforce differently, it is interesting to see how Einstein uses Machine Learning and Deep Learning models.

There are many such questions everyone must have been thinking and we will be able to get more information about them starting 4th October - the start of dreamforce.

Celebal has been working on advanced analytics use cases on Salesforce data and we are excited to witness the mega launch of Salesforce Einstein live at dreamforce.

Celebal team will be at dreamforce. If you are interested to talk to us, feel free to book an appointment.