What Is Role of QMS In Electronic and Appliances Industry?
Do you know anyone who will buy an electronic product of sub-standard quality? Leave anyone, will you buy such a product?
This is not a question whose answer needs research, time to think over or time to discuss. The instant answer is a big NO, isn’t it?
This clearly states the importance of quality.
In the blog below, let us discuss how can electronic and appliances industries ensure that their products meet the quality standard so that they don’t have to face a NO from consumers. Stay tuned.
In this newsletter:
What is QMS?
To enhance the customer satisfaction level and meet customer requirement, the designed set of business processes is called Quality management System or QMS.
The aim of a QMS is to deliver consistent output and match quality standards.
Since every industry is different, customers’ requirement and expectation from the industry is different, hence their QMS software solutions are different.
The scope of this article will allow us to discuss QMS for electronic and appliances industry.
Why QMS?
Consumers these days are very selective. They need full value of the money spent on a product. They immediately discard any thing which is not up to their quality expectations.
Besides, government laws are becoming more stringent these days and demand strict adherence.
In past, there have been many incidences where quality norms were neglected by organizations, and they faced huge losses.
Over- heating in mobile batteries of a reputed brand, blast in EV batteries, malfunctioning of compressor of ACs etc are some examples of neglected quality norms by big brands.
QMS ensures that quality is maintained at every stage of supply chain and in doing so, government laws are followed religiously.
By having QMS enforced, organizations can build:
Role of a QMS –
QMS in electronic and appliance industries play a vital role. Since electronics and appliances are an intrinsic part of our daily functions today, even a slight deviation in them from the standard can cause trouble.
Malfunctioning of a single electronic component can bring the whole machine or industry at a halt. Hence every electronic part and appliance should be quality passed.
This will happen only when electronic and appliance organization deploy a robust QMS software for electronics and appliance manufacturing industry, such as BM QualityMaster.
BM QualityMaster has various modules which make it a complete and ideal QMS for electronics and appliances manufacturing.
Below are major roles of a QMS for electronics and appliances manufacturing industry:
Consistent business processes –
QMS follows a defined set of processes. It has defined SOPs for various departments which avoid confusion or jittery among various departments resulting in consistent business process. ???
Reduced scraps –
Due to the unorganized and undefined processes, electronic appliances might produce nonconformance results.?
Sometimes repairable, but many a times irreparable, these nonconforming products are scrapped.
With a QMS in place, every process and function is standardized and therefore nonconformance are seldom encountered, resulting lesser scraps.?
领英推荐
Reduced cost-
In electronic and appliance, the total cost of production involve warranty, product recalls and repairs. ?
Any nonconformity of product might trigger a recall and will involve huge time, resource, and money.
Having a QMS software for electronics and appliances industry like BM QualityMaster, this nonconformity can be tracked, and measures can be taken to make sure that same faults don’t re-occur ever.
This saves cost of recalls, and repairs.
Greater customer satisfaction –
The goal of any electronic and appliances organization is customer satisfaction. To achieve this, organizations must have quality suppliers, well defined manufacturing process, quality checks, and well-organized distribution network.
With everything in place, and customer getting quality products in time, customer satisfaction increases.
Improved brand reputation -
Consumers take reviews today before purchasing any appliances. Reviews are on one-to-one basis or online.
The product or brand which gets better reviews apparently gets larger market share.?
With a QMS in place, an organization produces quality products consistently.
This consistency in quality enhances customer satisfaction, which eventually increases positive review and brand reputation.
Lesser penalties -
QMS system for electronic and appliances provides structured framework to identify and understand regulatory requirements that apply to its industry or product.?
By documenting and continuously reviewing these requirements, organizations can make sure that it is meeting the necessary standards.
This way it avoids any penalties on itself by being compliant with regulations.
Having defined processes and procedures due to a QMS, like BM QualityMaster, the electronic and appliances organizations can adapt to the changing regulations quickly before they become nightmare for them.
Improved efficiencies –
QMS provides framework for identifying, documenting, and implementing processes that ensure products and services meet or exceed customer requirements.
By implementing a QMS, an organization which is generating deviated results can identify scope of improvement. Thus, witness improved efficiency of the whole system.?
Better risk management -
A QMS provides a structured framework for identifying and managing risks. With a QMS, organizations can set procedures for identifying risk, assessment and mitigation and ensure that these processes are followed religiously.
This can help to identify probable risk proactively and plan accordingly to lessen its effect.
Final Words –
In this digital world, we are dependent upon electronics and appliances.
Even an iota of quality issue can have unthinkable repercussions. It can pose threat to human life, can disturb our ecological balance, and expose the whole globe to danger.
Be it medical equipment, military arsenals, transport, communication, travel, manufacturing, retail, every sector has widespread application of these electronic appliances.
Hence, the industries delivering electronic products must be vigilant about the quality of every component.
To avoid any malfunctioning, these industries must deploy an effective QMS for electronic and appliance industries, such as BM QualityMaster.
Such a QMS can ensure quality at every stage, flag nonconformance, if any, and apply correction and preventive actions (CAPA) to mitigate risk and avoid further recurrence.
If you are also an electronic and appliance industry, seeking to implement a QMS, please feel free to connect with us at [email protected] or visit BM QualityMaster.