What a Rocket Scientist Taught Me About Leadership – And how it applies to Restaurants

Some of the most valuable leadership lessons come from unexpected places. For me, some of the most powerful insights about process improvement and innovation came not from a book or a conference—but from a Rocket Scientist… aka, my husband, Shane.

While aerospace engineering and restaurant management might seem worlds apart, the principles behind process improvement and innovation are surprisingly similar.

Shane’s job requires precision, problem-solving, and teamwork on a level that most of us don’t experience daily. His role involves implementing modifications to systems, troubleshooting complex challenges, and working closely with his team to ensure every detail is correct. The smallest miscalculation or overlooked detail could jeopardize months—sometimes years—of work.

While it might seem like the restaurant world and the aerospace industry couldn’t be more different, I’ve come to realize they share some fundamental principles. Whether you’re sending rockets to space or managing a bustling kitchen on a Friday night, success comes down to the same essentials: accuracy, processes, teamwork, and continuous improvement.

1. Accuracy Matters

In aerospace, precision isn’t just important—it’s non-negotiable. A single misplaced decimal or measurement can delay an entire project or lead to mission failure. Every part must fit perfectly, and every calculation must be checked and re-checked. In restaurants, accuracy may look different, but it’s equally vital.

Accurate inventory tracking, financial forecasting, and labor scheduling help prevent mistakes that can cost time and money. Precise recipe measurements ensure consistent food quality, while keeping close tabs on costs allows for better decision-making. Just like in Shane’s world, restaurant success relies on getting the details right the first time to avoid costly disruptions later.

2. Processes Are Key

Shane often talks about the importance of following structured processes when troubleshooting or implementing modifications. A reliable process ensures that when challenges arise, there’s a clear path forward. Every procedure is designed with purpose, and teams rely on these processes to achieve precision under pressure.

In restaurants, structured processes are just as important. Whether it’s how orders are placed, how staff members are trained, or how shifts are managed, solid processes create consistency. They help ensure that service remains seamless—even when the dining room is full, and the kitchen is running at full speed. Processes also make it easier to onboard new employees, reducing learning curves and minimizing mistakes. A well-run restaurant is one where everyone knows the playbook and can perform their role effectively.

3. Getting Buy-In to Do Things Right

One of the most challenging aspects of Shane’s work is getting buy-in when changes are introduced. Aerospace projects often require modifications mid-stream, and team members sometimes resist new approaches. Change is hard—especially when people are comfortable with the way things have always been done. But for a mission to succeed, every person involved must trust the process and align with the new plan.

The same applies in the restaurant industry. Whether rolling out a new ordering system, introducing a new menu, or adjusting workflows, change can meet resistance. It’s easy to fall back on “This is how we’ve always done it.” But success depends on getting the team on board. Leadership means explaining why changes are happening, involving staff in the process, and creating a sense of ownership. When people feel heard and valued, they’re far more likely to commit to new processes and do their best work.

4. Empowering Your Team with Technology

Shane’s work involves using advanced technologies to solve complex challenges. His team relies on automation and data analysis tools to eliminate errors, streamline operations, and meet tight deadlines. The goal isn’t to replace people with machines—it’s to empower the team to focus on what they do best: problem-solving and innovation.

The restaurant world offers similar opportunities. Technology can simplify scheduling, track key metrics like inventory and labor, and automate repetitive tasks. When used well, technology gives managers more time to be present with their staff and guests. It allows leaders to spend less time on paperwork and more time developing their team, solving problems, and creating memorable guest experiences. Just like in aerospace, the goal is to use technology to enhance human effort—not replace it.

5. The Power of Continuous Improvement

Shane’s team doesn’t settle for “good enough.” Each project is an opportunity to refine processes and learn from challenges. Continuous improvement is a mindset—one that encourages people to look for ways to get better every day.

In restaurants, the same mindset leads to growth and success. The best operators constantly evaluate what’s working and what isn’t, seeking ways to improve service, reduce costs, and streamline operations. Continuous improvement keeps teams engaged and motivated, ensuring they stay ahead of challenges rather than react to them. This approach helps restaurants remain competitive in an ever-changing industry.

The Secret to Success: Aligning People, Processes, and Technology

At the heart of both aerospace and restaurant operations is the need to align people, processes, and technology. When every part of the operation works in harmony—whether it’s a rocket launch or a busy Friday night shift—success follows.

Accurate data, structured processes, team buy-in, and the smart use of technology create the foundation for smooth operations and continuous improvement. While rockets and restaurants may seem like different worlds, they share the same secret: success lies in never settling. Leaders who focus on refining their operations, empowering their teams, and embracing change will always be a step ahead.

Whether you’re sending a rocket into space or delivering a perfect dining experience, the path to success is the same—commitment to improvement, precision, and teamwork. And with the right mindset, there are no limits to what your team can achieve.

~April

April King | Restaurant365 Account Executive

662.279.2490

[email protected]