What is process mapping? Complete guide for 2022
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Process mapping plays a significant role in Six Sigma or any improvement project. It is actually the process planning and management tool used in all types of organizations in order to understand the flow of work visually.
This tool helps the project team in understanding the details of the process, like who is involved in the process? how many important steps are there in the entire process?
what are the different improvement areas of the process?.etc. So overall this powerful tool provides a complete visual overview of the process.
In this article, we will understand process mapping in detail like its benefits, different types of maps, step-by-step creation of maps, along with different symbols used in maps. So in the end you will be in a position to create a process map easily at your workplace. Let's start...
What is process mapping?
Humans are visual creatures therefore representing information in a visual way helps to understand, manage and improve processes.
The process is nothing but a repetitive and systematic series of steps or activities where inputs are converted into value-added output.
Examples of processes like changing a car tire, manufacturing a car, opening a bank account, refining oil, etc.
On the other hand, the process map is simply a diagram that represents a flow of activity that takes a product or service from state X to state Y i.e. input to output.
It is also called flowcharting, a technique to visualize the tasks, activities, and steps necessary to produce a product or service.
This method identifies the process with a generic name and shows the workflow with mapping, and describes its purpose with an operational definition.
Eg- a car manufacturing company turns raw materials into the final car. So every process is a blending of inputs to produce some desired outputs.
The purpose of each task, step, or activity in the process is to add value defined by the customers, to the service or product we are producing.
The individual process steps are Read more...
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2 年Thanks for the updates.