What is "Problem Solving"?
Steven Wardell
|| Quality | Lean Samurai ?? | Problem Solver | Process Improvement | Quality Management Systems | Auditor | Mentor | Leader | Published Author ||
Problem Solving is a critical skill that is necessary in everyday life; even though many of us may not actually realise this. It is the ability to identify a problem, gather information, think of possible solutions, and select the best solution. Problem Solving is a #process that can be used in any area of life. It is important in both personal and professional settings.
There are a variety of techniques that can be used in the Problem Solving Process. One common technique is #brainstorming. This involves generating a list of possible solutions to a problem. It is important to be creative and to consider all possible solutions. Another common technique is to use a decision matrix. This involves ranking possible solutions based on certain criteria. The solution with the highest score is the best option.
The best solution is not always obvious. It is important to evaluate all of the possible solutions and to select the one that is best for the situation. Sometimes it is necessary to try several different solutions before finding the best one. The goal is to find a solution that is effective and that meets the needs of the situation.
*****
领英推è
Okay, so what is written above is something that could be taught by a person who really dos does not understand Problem Solving but has more of an over-view. The suggestions given do not offer any route into a prescriptive solution. This only shows a scatter-gun approach which in turn will not lead the Problem Solving #Detectives to a robust root cause resolution.
Having a starting base is key to ensure that all Problems are Solved using a Standardised approach, and that the gung-ho scatter-gun methods are long removed. This #Standardisation will help when a Problem has been resolved and the Lessons Learned can be communicated and Findings reported. If we work using different methods, then if a new collaboration is requested; we will need to start again, as the understanding will be fragmented. This only acts as a non-value add and we must remember that as the clock ticks, the money is still being lost.
Senior Learning & Development Consultant at Easygenerator I LSE Alumni
10 个月Steven, thanks for sharing!