What Are Phantom or Ghost Calls and How to Prevent Them via Vonage.com <2-minute

What Are Phantom or Ghost Calls and How to Prevent Them via Vonage.com <2-minute

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The phone rings, you answer, and there’s no one there.

Just dead air — and no voicemail message.

This is essentially a ghost call or phantom call.

It’s called the “one-ring" cell telephone scam.

Overseas scammers use auto-dialers to call primarily telephones in the US with only one ring.

The hope is that the person receiving the "missed call" will be curious and call back right away.

The telephone number shown is an international toll number.

And can also appear as a charge on the telephone bill.

The scammers then receive money for calls placed which is why they are doing it.

The FCC has issued alerts on this scam and regularly issues updated warnings when scammer activity escalates.

How Can You Prevent Ghost Calls?

There are several options open to you to fight or avoid ghost calls, working with your internet service and telephony providers.

Importantly, notify your IT staff, VoIP or UC service provider immediately.

As there are things they can do to help the business and users to stop receiving the calls, here are some technical details.

Called SIP port this can be changed from 5060 the default setting to a different SIP port number.

Another option is to disable the “Direct IP calls” setting.

Using an internet firewall is another way of blocking ghost calls.

Plus, port scan alerts can be used to monitor internet traffic.

This can often detect and defer malicious attackers and stop unauthorized access to your devices.

Explore this and or at vonage.com

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