What is Our TBG Gold Standard?

Here at TBG we take our promise to continuously partner with our clients seriously. So seriously, in fact, we created our, TBG Gold Standard, to represent the experience we give clients. Simply put, we treat our clients’ businesses as our own. From the day-to-day services as they relate to COIs, claims reporting and billing, all the way to risk management strategy, our industry-leading service is a constant, not a value-add.

Day-to-day, TBG Service Team members are able to showcase their utilization of our Gold Standard by anticipating and promptly responding to clients' needs. Account Executive, Doug Opielinski , explains that, "we take pride in the ongoing 'service-after-the-sale'" that is often overlooked by our competitors.

The Bulow Group's Producers also work hard to find ways to exemplify TBG's Gold Standard. TBG Producer, Sal Salaita , says, "always picking up the phone no matter what time of the day and making sure you are available" are two key strategies he uses to stand out.

The foundation of our company was built upon the importance of taking a proactive approach in all aspects of our business. It's what our TBG Gold Standard is all about.