What is "Order in Fulfillment"?
The status "Order in Fulfillment" can appear at various points in the order processing timeline but is typically seen at the beginning of the process. It signifies that your order has entered the fulfillment stage, encompassing everything from order processing to packaging and shipping.
Order Fulfillment Includes:
When you see "Order in Fulfillment," it likely means your order is being processed. More specific updates may follow as the package moves through the supply chain.
Order Has Entered Fulfillment
Most often, "Order in Fulfillment" means your order is within the fulfillment process, primarily involving activities inside the fulfillment center before the order is labeled for shipment and picked up by the carrier.
1. Processing the Order
When your order is officially processed by the fulfillment center, you'll receive the "Order in Fulfillment" message. This means your order is on a list to be fulfilled for the day, and the fulfillment team is responsible for ensuring everything goes smoothly. This step is crucial as it sets the stage for the entire fulfillment process and ensures customer satisfaction.
2. Picking and Packing
Once processed, the next step is picking the items from storage and packaging them for shipment. During this stage, there may not yet be a package label to scan, so picking and packing are often included under "Order in Fulfillment." Efficient fulfillment involves careful handling and packing to prevent damage and ensure smooth delivery.
One Update vs. Further Updates
Most fulfillment tracking services provide updates every time the package is scanned. You might receive notifications such as "In transit" or "Package is with the carrier" if the package is being shipped to a distribution center. You may get updates at each center where the package is scanned, and an "Out for delivery" message during the last-mile phase of fulfillment.
However, if the system doesn’t provide detailed updates, "Order in Fulfillment" might be the only message you see. In such cases, rest assured that the entire fulfillment process is encompassed in this status update. It may remain "In Fulfillment" until the delivery arrives.
Have Patience
If you receive just one update, be patient with your order fulfillment service. Customers often can't see whether their items are sourced from a fulfillment center nearby or a warehouse across the country. If your package must pass through several distribution centers before reaching last-mile delivery, the "Order in Fulfillment" update may seem concerning.
Fortunately, you can often contact the fulfillment service for more information about your order's status.
Fulfilling Orders with ShipNetwork
If you're an online retail brand in need of a 3PL or 4PL fulfillment partner, look no further than ShipNetwork. With a strong presence in the logistics industry, your business can rely on our vast network of fulfillment centers and expert order fulfillment procedures to provide fast, reliable delivery to your customers. Our eCommerce fulfillment services cater to both small businesses and large retailers. Contact us today to learn more and gain a competitive edge in the eCommerce business.
Ensuring Customer Satisfaction
A successful eCommerce business hinges on efficient order fulfillment and maintaining high customer satisfaction. By keeping a close eye on order statuses and providing timely updates, you can meet customer expectations and foster repeat business. Implementing best practices in your logistics operations, such as leveraging third-party logistics providers, can lead to significant cost savings and improved operational efficiency.
Understanding the various stages of order fulfillment and the meaning behind different shipping statuses can help both customers and businesses better navigate the process. From order processing to final delivery, each step is crucial in ensuring a positive customer experience. By partnering with a reliable logistics provider like ShipNetwork, eCommerce companies can streamline their operations and deliver on their promises to customers.