What Is Net Promoter Score? How to Calculate & Analyze NPS
What’s the one number your business needs to grow?
You might think it’s revenue—with good reason.
While revenue is undoubtedly crucial, it’s only a part of the equation. Growing revenue can be a short-term strategy that brings immediate gains, but focusing on customer loyalty is vital for long-term, sustained growth and success.?
Many argue that the real game-changer is the Net Promoter Score (NPS).?
NPS unlocks the door to customer loyalty, organic growth, and the true potential for lasting success.?
Here’s how. ??
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Peter Petrík is responsible for product innovations, as a product manager at Nicereply.
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