What Is the Most Successful Way to Test a Messenger App
As more and more people use messenger apps to connect with their friends on mobile, thus, the testing of the messenger apps should be rigorous and thorough so that they should be bug-free. Now the question arises: What distinguishes testing a messenger app from testing other kinds of apps? What would a comprehensive messaging app QA checklist look like? What kinds of testing are especially critical for these apps??
In this blog, we offered a comprehensive checklist for testing a messenger app categorized by testing types for your understanding and accessibility.?
1. Testing of Installation of a Messenger App
Analyze whether or not the messaging app can be installed and uninstalled without difficulty.
- Ensure that the registration and authentication processes are working properly.
- Check for adequate error messages when someone tries to register or log in with incorrect information.
- Make sure it’s impossible to register or log in with the wrong information.
- Check that only valid phone numbers are authorized if the app needs inputting a phone number during registration.
- Check how many times a user can submit an inaccurate verification code before being blocked if a verification code is supplied during installation.
2. A Messenger App’s Functional Testing
- Test that the user is able to send and receive messages.
- Check to see if the message delivery time and any other required message information are displayed correctly for the user.
- Examine whether the app correctly recognizes the message state when it is delivered, read, or not delivered.
- When the message receiver is typing a reply, the user should be able to view the “typing” status.
- The user should be allowed to change his or her profile information and post a profile image.
- Check that the user can alter the app’s state to Available, Away, Do Not Disturb, and so on.
- Check to see if the voice and video calls on the messenger are working properly. If this feature is available, see if the user can send audio messages without any problems.
- Test the ability to create group chats in Messenger and how well they perform.
- An appropriate notification should be displayed for all group chat members when a user joins or quits a group chat.
- Check that the user may block contacts in the messenger, and that the blocked contacts are no longer able to communicate with the user.
- Examine whether the programme allows you to transfer photos, videos, and audio files, as well as documents, without any problems. There should be support for a variety of file formats.
- Check that the links, emojis, and GIFs in the messenger are displayed and working properly.
- Examine the user’s ability to copy / paste messages and their components.
- Check that the user has the ability to edit and remove messages.
- Check to see if the app allows you to mute conversations.
- Verify to see if the user has the ability to adjust notification settings (turning the notifications sound on and off, choosing what type of notifications to display, etc.).
- Make sure that all of your phone contacts are properly synchronized with the messenger.
- Test that the app’s push notifications are functioning properly.
- Check to see if the app responds properly in the event of an incoming phone call or other disruptions.
3. Testing the Usability of a Messenger App
- Examine how user-friendly and clear the app is.
- Consider how easy it is to navigate the app.
- To avoid misunderstandings, the app’s UI should comply to the standard coolers, icons, and icon positions for well-known functionalities of a messenger.
- The colors of the letters and background, as well as the size and font of the letters, should make it easy for users to read messages.
- People with varying eyesight, motor, and technical skills should be able to use the programme.
4. Compatibility Testing
- If the app has a web version, test it in various browsers and versions to ensure it works properly.
- Check that the app works on a variety of devices, including different types, models, and versions.
- Test whether the messenger is compatible with various OS systems.
5. Performance Testing of a Messenger App
- Test that the messaging app works properly with multiple types of network connections (2G, 3G, 4G, 5G, WiFi), during network switchovers, and when messenger users with different types of network connections communicate with each other.
- Evaluate the speed with which messages are sent; it should be immediate.
- Examine the audio and visual quality of your calls.
- Test that the photos and video files that users send via the app load quickly and are of good quality.
- Verify how many individuals can be in a group chat at the same time to ensure that it runs smoothly.
- Carry out load testing to see how many people can use the messenger app at the same time. JMeter, an automated testing tool, is an excellent option for this type of testing.
6. Security Testing of a Messenger App
- If the messaging app’s security is a major focus, there will almost always be an option for automatic message removal after a certain amount of time has passed. Check to see whether it works properly.
- Copying and forwarding messages are disabled in messengers that prioritise security. If this is the case with the app you’re testing, make sure this feature isn’t available to users.
- Check to see if the message’s information is protected from interception when it’s saved on the user’s device, sent to the recipient’s device, and maintained on the recipient’s device.
7. Regression Testing
Whenever any bugs in the messaging app are fixed, extensive regression testing is required for all related workflows.
8. Conclusion?
A messaging app, like any other sort of app, has its own set of requirements, obstacles, and constraints when it comes to testing. We hope that our blog clarified them for you and made preparing and performing messenger QA easier. If you have any questions or require assistance, please do not hesitate to contact us.?At?TestDel, we value each and every one of our customers. Every project we evaluate meets the highest quality expectations as well as the needs of the organization. For us, the most important aim is not only to make the product run smoothly with bugless code, but also to ensure that all parties’ communication is thorough, straightforward, and effective. We’re here to help you grow your company.
