What Makes Intelli Warranty Claim Management Software A Market Leader Software for Managing Warranty
Amit Kumar Shrivastava
Business Head at Intellinet Systems | Market Leaders in After Market Software Solutions | Helping OEMs Drive Operational Efficiency | Advanced AI-Powered Suite of Aftermarket Software Solutions
With the increased pressure of providing better after Sales Service to be ahead of competitors, Original Equipment Manufacturers also face multiple challenges. One of the challenges which they are facing is better Warranty Claim management. By creating and submitting warranty claims using Warranty Claim Management software, Dealers notify to Original Equipment Manufacturers about the claims for the reimbursement of the expenses and other costs which they have incurred while providing the repair services on the product which is under warranty. Every dealer wants an early settlement of this reimbursement in terms of claim submitted through warranty Claim management software. Original Equipment Manufacturers always keep on looking for a warranty Claim management system which should not only be easy to use for both dealers and Original Equipment Manufacturers but also should be able to help Original Equipment Manufacturers in early settlement of claims submitted by Dealers. Intelli warranty claim management system has made the life of Original Equipment Manufacturers easy. With this warranty management system, Original Equipment Manufacturers are able to manage multiple warranty claims in a very professional way.
Easy and Live Tracking of Already Submitted Claims
As dealers find Intelli warranty claim management system easy to create and submit the claim, it also provides the functionality to Dealers to easily track the claims submitted to Original Equipment Manufacturers using Intelli warranty management system. With Intelli WMS, creating and submitting the warranty claims is not a tedious job for dealers and they find it easy to manage the claim. With live tracking functionality, Intelli warranty management system acts as a tool to dealer with which they can track the status of the claims and then can contact the respective Service Manager or Original Equipment Manufacturers for early settlement of the claims. iWMS also provide functionality to dealer with which they can send their comments or remarks and can help Original Equipment Manufacturers to decide on the claim submitted thus it provides a two-way communication between dealer and Original Equipment Manufacturers.
Supporting Documents for Quick Decision Making by Manufactures
Original Equipment Manufacturer can’t do the physical verification of the products and verify the data and fixes which dealer has done on the product. To come to a conclusion about the claim submitted by Dealers, Original Equipment Manufacturers may require any additional attachments or videos from Dealers with respect to the fault or issue that has come in the product. Intelli warranty management solution is equipped with the functionality of attaching the images, videos or any other required documents so that Original Equipment Manufacturer can have more clarity about the claim submitted and based on these attachments; they can decide whether to accept or reject the claim. Attachment again helps in bringing transparency as Original Equipment Manufacturer has the clear proof or evidence about the issue raised and fixed by Dealers and this develop the sense of trust towards each other.
Original Equipment Manufacturer constant endeavor is to increase the level of satisfaction and exceed their expectations in terms of providing services to different dealers and customer not before making the sale but also after the sale as well. This commitment of Original Equipment Manufacturers helps in building a strong relationship of original equipment manufacturer with Dealers and with End customer and therefore increases the business of both Dealers and Original Equipment Manufacturers. This increase in business increases the revenue which helps in making a healthy balance sheet of original equipment manufacturers and of Dealers.
For more information and details about Intelli Warranty Claim Management System and our other World class products, visit our website www.intellinetsystem.com. We assure you of the best in class products which will help you to grow your business.