What are the main KPIs of sales and costs in the restaurant
Zahid Aziz Khan
Hotel & Restaurant Consultant / Hospitality Consulting / Hotel & Restaurant Management
In the restaurant industry, sales and costs are key areas that need to be tracked to ensure profitability and operational efficiency. The main Key Performance Indicators (KPIs) related to sales and costs typically include:
Sales KPIs:
Average Transaction Value (ATV):
Customer Retention Rate:
Cost KPIs:
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·?????? A critical KPI for maintaining profitability, often targeted at 25-30%.
·?????? Should ideally be below 60%.
·?????? Helps control unnecessary losses.
·?????? Should be in the range of 6-10%.
Operational Cost Percentage:
These KPIs provide critical insights into both the financial and operational performance of a restaurant and are essential for decision-making and strategy formulation.