What a Long Term Care insurer said about CertiDeath

Recent comments from the Chief Administrative Officer of a Long Term Care insurance company.

How it started:

Our actuaries were concerned that we were missing deaths. We had been using another death matching service for decades.

Results:

CertiDeath Analysis produced significant results finding 300-400 missed deaths. ?

As a long-term care carrier there's a sizable reserve adjustment when we can find an additional 300 plus long-term care policies that we've been holding in reserve for years so from a bottom-line perspective that goes a long way.

CertiDeath definitely more than paid for itself year one.

?We couldn't be more thrilled with the results!

Usage:

I love getting the weekly cadence that shows the possible deaths.

It's a fairly intuitive portal.

Accuracy:

We feel much more confident about our database today. We place a high level of confidence on the data and the supporting documentation.

Customer service:

Only a few instances where we had to reach out to the Berwyn account team. Each time they were all very responsive. ?

Time saving:

We just don't have the bandwidth to look through so many records each and every month (to match the results CertiDeath provides).

Now the Information is right at our fingertips so a win win all around for our team because now we can allocate those resources to other more pressing matters.