What If Knowing When to Be Introverted or Extroverted Was a Skill?
Krista Bourne
Global Speaker | Former Fortune 20 Consumer COO | Corporate Mother & Wife
I’ve claimed Team Introvert for years. I’ve leaned into the idea that I thrive in deeper conversations, that I recharge in solitude, and that I bring a different kind of leadership to the table.
But the whole point of this What If series is to challenge whether we’re even asking the right questions.
So what if the real question isn’t whether you’re introverted or extroverted—but whether you’ve developed the skill to adapt when it matters most?
For a long time, I believed excelling in an extroverted role meant becoming more extroverted. More vocal. More visible. More comfortable in the spotlight. And while visibility and communication matter, I’ve learned that success isn’t reserved for one personality type over another.
After more than 25 years in corporate spaces, I realized it’s not about choosing between introversion or extroversion—it’s about understanding the dynamics of a room, recognizing what’s needed, and showing up with intention.
I’ve always been introverted, but that didn’t mean I couldn’t thrive in roles that required me to be “on.” I learned to manage energy instead of avoiding interaction, to prepare instead of improvise, to create my own version of presence rather than mimic someone else’s.
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And I realized something: Many of us operate between both worlds. Some moments call for stepping up and leading the room, while others require stepping back and leading through strategy. The key isn’t choosing between introversion and extroversion—it’s mastering the ability to flex between them.
Instead of asking whether you’re an introvert or an extrovert, ask yourself this:
Because at the highest levels, success isn’t about whether you’re an introvert or an extrovert—it’s about having the awareness and agility to lead effectively in any environment.
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Customer Service and Sales Department ? Delivering Top Customer Engagement & Quality Assurance ? Relationship-Building | Customer-centric Business Acumen | Training | Process Improvements | Positive Work Culture
1 周Well said Krista
Senior Continuous Improvement Leader | Maximizing Productivity by Leveraging Data and Technology to Solve Operational Puzzles
1 周Krista, now I know why my Myers Briggs results starts with 'E' sometimes, and other times starts with 'I'. When I've had a process or quality improvement role I was very introspective. But not as much when I've led an operations team. Thanks for your insights. I look forward to learning to ask more of the right questions from your What If series.