What happens when a nursing home focuses on Quality?
? Ralph Peterson
?? Gold Quality Award Winning Consultant ?? | Helping Senior Care Centers apply for and WIN AHCA Bronze ?? Silver ?? Gold ?? Awards
What happens when a nursing home focuses on Quality?
Once upon a time, there was a small nursing home nestled just outside of a busy city. The nursing home workers were hardworking and skilled, but they often struggled to compete with neighboring nursing homes when it came to the quality of their services. One day, a Consultant (We’ll call him Ralph), reached out, through a cold call and introduced them to the concept of the Quality Awards.
The Consultant explained that Quality Awards were given to individuals and organizations that met certain standards of excellence in their work. He shared stories of other nursing homes that had received Quality Awards and how it had transformed their businesses, improved their services, and brought them greater recognition and success from their peers.
The nursing home administrator was intrigued and decided to work with the Consultant to earn a Quality Award. They invested in new tools and equipment, trained their workers, and implemented new processes to ensure their services were of the highest quality.
Months passed, and the nursing homes hard work paid off. They received a Quality Award, and it brought them many benefits. Their home was now known for excellence, and people came from far and wide to live in this amazing community. The nursing homes census increased, and they were able to invest more money into their staff and programs that helped their residents and community prosper.
But the benefits didn't end there. The nursing homes reputation for excellence attracted the attention of the best workers who wanted to join their community. This infusion of talent helped the nursing home become even more prosperous, and they continued to focus on quality, winning Quality Awards year after year.
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As the nursing home grew and thrived, the Consultant returned for a visit. He marveled at the progress the nursing home workers had made and congratulated them on their success. The administrator thanked him for introducing them to the concept of quality awards, which had brought them so much prosperity and happiness.
And so, the small nursing home nestled just outside of a busy city became known throughout the country as a beacon of excellence and a shining example of the benefits of earning a Quality Award through AHCA/NCAL.
Ralph Peterson is a Quality Award Consultant: Helping Organizations Achieve Excellence and Recognition through AHCA/NCAL's Quality Award Program.
For more information you can reach him at (914) 656-0190 or [email protected]