What Gen Z Thinks About the Future of Work

By Angela Scott and Sara Eklund

As Generation Z enters the workforce or prepares for their first managerial steps, they are shaping the future of work in ways that differ dramatically from previous generations. Their priorities, expectations, and concerns reflect a unique blend of technological optimism and a deep desire for flexibility and purpose. Here, we explore the views of several Gen Z professionals and students to better understand their views on the role of technology and their vision for the future of workplace collaboration.

Technology as Both a Tool and a Threat

The role of technology in shaping young professionals’ careers is undeniable. It offers exciting possibilities for innovation, efficiency, and new ways of working. But it also raises concerns about job security and the redundancy of traditional skills.

Ross Lynch, a Solution Engineer in the SaaS space, is enthusiastic about how technology is revolutionising the workplace. “What excites me most about the future of work is how technology, specifically AI, is changing the game. We now all have access to amazing tools that are not just making things easier but are actually opening up new opportunities, whether it’s learning new skills or cutting out a lot of the repetitive tasks. I’m all for using tech to augment my work and help me work smarter whenever I can!”

At the same time, there are concerns about the impact of technology on job security. Sophia Stainer, a Senior Finance Associate in the Renewable Energy sector, emphasises the double-edged sword of technological advancement. “Advancements in technology are very exciting and will enable us to support sustainable development. But technology does pose a threat to our careers. AI tools, for instance, can analyse documents and draft emails, reducing the need for human employees. It will be interesting to see how this shapes the workplace over the next decade.”

Anna Scott, a degree apprentice in the Financial Services sector, shares this cautious approach. “I believe technology will open many doors in my career, but I always question whether certain changes are really necessary. As more tech is implemented, the less individuals actually understand the ins and outs of the processes they’re tasked to work with. We risk losing institutional knowledge, which could create even more risk.”

This mix of optimism and scepticism about technology's role in the future reflects the complexity of how Gen Z perceives their career trajectory in an increasingly automated world.

Balancing Personal Freedom with Professional Expectations

For many young professionals, one of the most significant changes they see in the future of work is the shift toward work-life balance and personal freedom. Unlike older generations, many Gen Zers see work as just one aspect of their life, with many prioritising personal growth, hobbies, and experiences.

Ellie Bowley, a Digital Marketing Manager in the hospitality industry, sums this up perfectly: “Work-life balance to me means being able to leave work at work. Having enough time to spend with loved ones, pursue hobbies, and travel is important to live an enriched life.”

Students studying Organization and Management at ?bo Akademi University in Finland echo these sentiments, with one student noting, “Work is only one part of life—I want to be able to create the best mix for me.” Another added, “Companies’ interest in work-life balance doesn’t always feel genuine. Younger generations take a stand for their well-being, but this is not always met with understanding.”

For Gen Z, the balance between personal freedom and professional expectations is crucial, and they expect employers to recognise this, offering more flexibility in how and where they work. A healthy work-life relationship is about getting enough sleep and being able to enjoy life outside of work while still completing the job efficiently. Of course, each person’s approach to either balance or integration will differ, and it’s essential for all employees to feel they can communicate their needs and goals with their employer to ensure they are able to thrive.

Multi-Generational Collaboration: Learning from the Past, Leading into the Future

One of the most exciting developments in the future of work for Gen Z is the opportunity to collaborate with older generations. Many see this as a chance to learn from more experienced colleagues, while also bringing fresh perspectives to the table.

Andy Hartwig, just starting his portfolio career at age 20, highlights the importance of working with older colleagues. “My big motivation is to start earning money, and the fun part is learning from colleagues with more experience. They help me when I don’t understand things or need feedback.”

Ross Bradford, another Solution Engineer in the SaaS space, also appreciates this intergenerational dynamic, despite some early challenges. “Within my role, I’m the youngest in my team by around 15 years. Initially, I felt like a burden asking loads of questions. But I quickly realised everyone was happy to share their experience and industry knowledge. I’m not sure what my future holds yet, but I value learning and development opportunities.”

While many Gen Z professionals value the wisdom and mentorship of older colleagues, there can be tensions. Anna Scott reflects on these challenges: “In theory, guidance and experience from older generations can improve a company. But personally I’ve often experienced personal grudges and stubbornness to change from older colleagues, especially when they see younger ones doing the same job.”

This dynamic highlights a critical area of opportunity and improvement for companies: creating work environments that foster genuine collaboration across generations, blending the experience of older workers with the innovative ideas of younger employees.

The Desire for Flexibility

For many Gen Z professionals, the idea of staying in one career for decades is outdated. Instead, they are drawn to the idea of trying out different paths, freelancing, and even starting their own businesses.

Andy Hartwig, who currently works three jobs at Tiktok, OrganAise and Munchi, is open to exploring various career options. “Since I’m very young, I think I’ll try different paths to see which jobs I like the most. Working multiple jobs keeps things fun and always gives me something to work on.”

Giorgia Cannizzo, a Marketing Strategist, shares a similar view. “For my generation, work is an exciting adventure fueled by technology and innovation. I want to have the freedom to be selective with my chosen path, the companies I work with, and my work environment.”

This desire for flexibility and autonomy reflects a broader shift in how Gen Z views work. They are not necessarily looking for stable, long-term employment; they are seeking careers that offer variety and personal fulfilment.

The Exciting, Uncertain Future

As Gen Z looks to the future, they are excited about the possibilities that technology and new ways of working will bring. But they are also cautious about the challenges, including balancing personal freedom with professional expectations, navigating intergenerational collaboration, and finding fulfilling careers.

The students at ?bo Akademi University perhaps best summarise the hopes and concerns of their generation: “We think we will be changing jobs and careers many times. Attitudes around working in many places are changing, and it’s much more common to ‘vote with your feet’ if a workplace isn’t providing the values, challenges, or balance needed.”

For Gen Z, the future of work is not just about earning a paycheque. They need purpose, balance, opportunities for growth and fun in a world that’s changing faster than ever before.