What is the first step in the performance management process?
Forrest Breyfogle
I help organizations enhance their KPI metric reporting and improvement system (e.g., Lean Six Sigma) so the bottom line benefits. I have author of over 15 books on business management and process improvement.
“What is the first step in the performance management process?” This an important question for organizations to ask and get a best-response answer.
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For the effective performance management of processes, a best first step is to establishing metric reporting that leads to the best behaviors.
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As described in the video “What is the first step in the performance management process?”, metric reports need to provide:
1.????? More than a simple table of numbers or a red-yellow-green scorecard
2.????? An honest assessment of the output response from the process
3.????? A predictive assessment, where if a futuristic statement is undesirable there is a need for process improvement
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