What features should a taxi booking app acquire?

Taxi services are no different. People are used to booking their car ride on their smartphones. It saves them and your time and the cost of running a call center to book fares. But the question is, what are those key features that need to be considered while developing an application for the taxi service?

There will be two separate applications, one for the passengers and another for the drivers, both will be linked to the same admin panel.

Must-have features for the passengers:

1] Registration: Allow passengers to do sign-up with their email or social media platforms. Passengers can also add their card details or bank account details to make online payments.

2] Booking: Passengers can add their pick up and drop destinations. Passengers can also see the estimated time of arrival.

3] Fare calculator with car selection: This feature shares an approx. estimation of the total fare, with options of car they would like to travel before passenger book their taxi.

4] Tracking: It shares information about their booked cab, where it is, and how much time it will take to pick them up.

5] Communication Feature: It contains details of the driver or a calling feature which helps passengers to communicate with the drivers regarding the exact location or similar to it.

6] Payment: Passengers will have multiple options to pay such as cash, card payment, or via third-party channels.

7] Review: Passengers can share their experience with everyone, whether it is good or bad. They go through the ratings and reviews of the cab driver when they book a taxi.

Must-have features for the driver app:

1] Drivers on-board: They sign up as a driver and they need to verify their profile by providing license and taxi number.

2] Push message notification: When the passenger is nearby, this feature will share an instant alert to the driver, so they can reach to pick up location at the shortest time.

3] GPS navigation: It helps drivers to reach the desired destination with minimal time taking the possible route.

4] Income Report: By using this, drivers can check their earnings and payroll.

You can also read 11 reasons to develop a mobile app for your taxi service here.