What They Don’t Tell You About Leadership (Until You’re in It)
Susan Ehis-Akolor ??
Product Manager || Bridging User Needs with Business Goals || Delivering Impactful Digital Products
I’ll be honest, when I first stepped into a leadership role, I thought I had it all figured out. I had the vision, the plan, and the enthusiasm to lead my team to greatness. But what no one tells you is that leadership isn’t about having all the answers—it’s about asking the right questions, making tough decisions, and learning to pivot when things don’t go as planned.
I’ve learned a lot while managing a team of designers, developers, and social media managers, especially as we work on building a Learning Management System (LMS) from scratch. Some lessons came from wins; others came from challenges that stretched me in ways I never expected. Here are a few that stand out.
1. Communication Isn’t a Skill—It’s a Lifeline
Imagine being on a road trip with a group of friends, but no one knows the destination or how to get there. That’s what leadership feels like without clear communication.
Early on, I realized that keeping everyone aligned is more than just assigning tasks. It’s about creating open channels for feedback, updates, and ideas. For example, I recently started sending weekly reports to my boss and team, and it’s been a game-changer. Everyone stays informed, and there’s less room for misunderstandings or surprises.
?? Lesson: Keep your team in the loop. Clarity builds trust, and trust builds momentum.
2. Adaptability: The Skill You Didn’t Know You Needed
Here’s the thing about plans—they rarely survive reality.
A few months ago, my team expressed concerns about our workload. Instead of pushing forward blindly, I listened. We switched to a two-week sprint model, which gave us breathing room to work smarter, not harder. The results? A happier, more productive team and better outcomes for the project.
?? Lesson: Flexibility isn’t weakness; it’s wisdom. Adapt your approach to meet the moment—it’s one of the best things you can do as a leader.
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3. Vision is More Than Just a Buzzword Lesson
People don’t want to work for you; they want to work with you toward something meaningful.
One of my favorite parts of leadership is rallying the team around a clear purpose. In our LMS project, we’ve focused on delivering key features like the student and instructor libraries, always tying them back to the bigger picture: making learning accessible and impactful. When everyone understands the “why,” the “how” becomes easier to tackle.
?? Lesson: Share your vision early and often. A clear purpose inspires commitment and creativity.
4. Empower Your Team, Then Get Out of Their Way
If you’re tempted to micromanage, here’s some advice: don’t. Trust me, I’ve been there—it’s exhausting for you and demoralizing for your team.
Instead, focus on empowering them. I’ve learned to trust my team’s expertise and involve them in decision-making, from brainstorming features to planning our product launch. The more ownership they have, the more they deliver beyond expectations.
?? Lesson: Leadership isn’t about doing it all; it’s about creating an environment where your team can thrive.
Leadership is a Journey, Not a Destination
Looking back, my biggest takeaway is this: Leadership isn’t about being perfect. It’s about showing up, learning, and growing alongside your team. The most rewarding moments come not from solving every problem but from watching your team rise to the challenge and succeed together.
I’m still learning, and I hope I always will be. But if there’s one thing I know for sure, it’s this: Leadership isn’t just a role, it’s a responsibility to bring out the best in others.
What Have You Learned About Leadership?
I’d love to hear your thoughts. What lessons have shaped your leadership style? Let’s discuss in the comments, because the best leaders never stop learning.