What does the world's biggest car company, a burger chain in Tennessee and a shoes repair business in the UK have in common?

What does the world's biggest car company, a burger chain in Tennessee and a shoes repair business in the UK have in common?

They all massively out-perform their peers.

And they do so by having a simple philosophy at the heart of their business.

They put the customer first and have built a learning organisation.

This is built on two pillars: continual improvement and respect for their people.

Rather than orders flowing down from the top, initiative bubbles up from the bottom.

Simple. Yes.

Easy. No.

Could you benefit from a dose of simplicity?

Joel Bendall

People & Culture Leader

5 年

Spot on Sarge! Yes it is simple but not easy to achieve!

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