What To Do If Your Laptop Touchpad Is Not Working Due To Virus?

If you use a laptop regularly, malfunction of the touchpad is a common problem that you may encounter. Sometimes the problem may be something as easy as the touchpad getting disabled through the keyboard shortcut. You can easily undo this using the shortcut combination from your keyboard. However, if this does not solve your problem, it can indicate a deeper problem.

Malware Attack

If you suspect that virus or malware is causing the problem, it is necessary for you to take immediate action before it can affect the other parts. The most common malware that causes problems related to the touchpad is Win32/ Sality.AT.?

This virus deletes everything that comes in its way by turning them to shortcut files. Note that this virus can even infect an external Hard Drive and USB. If you use these infected accessories in another system, the virus can affect that computer too. Only a complete deep clean-up of your system can help you get rid of this infection.

Deep Clean Procedure

Before you start the deep cleaning procedure, turn your system to Safe Mode. This will ensure all other software remains intact throughout. Once you are in the Safe Mode, follow these steps:

• A virus attack indicates that your existing antivirus is not giving you effective coverage. To delete all that.
• Now download a suitable anti-malware or junkware removal tool. There are several options of such tools available on the internet. All of them may not be reliable. So do some research on which tool is most suitable for your laptop model.
• Once you have installed any such software, run a deep clean/full scan of your system. This may take a long time. So do not interrupt your system.
• Delete all the viruses and restart your system.

Following this procedure, your touchpad will start working again. To prevent further problems, install reliable antivirus and keep it updated always. If the problem persists, report your problem to your authorized service center.