What not to do in your first client meeting
Tensed about your first client meeting and wondering how to prepare for it to make sure you ace it? While there is no magic spell to leave a perfect first impression, there definitely are some things you can avoid to increase the chances of a second meeting.
Do not arrive late
Punctuality defines your commitment and seriousness towards the project or business you are going to pitch. Arriving late reflects a lax attitude and can immediately backfire, especially, when you’re just starting your career. Arrive 10 minutes early, but never late.
Do not just talk
It is important to understand what your client needs and not just what you want to talk about. You may be overwhelmed for your first meeting and may just blurt out whatever you have in mind. Rather, patiently listen to what they have to say, but also sell yourself in the end
Do not forget
As important as it is to leave a good impression, it is also important to follow up post the meeting to make it successful. Do not bombard the client with follow-ups with very short intervals, but keep checking up in a non-pushy way.
Never lie & accept feedback
The cardinal rule remains universal for all client meetings be it your first or 100th meeting - Never lie to your clients no matter what the reason be. You are consulting your clients to solve their problems so trust, faith, and cohesiveness are key for positive collaboration. If you don't have some data point ready with you, admit that and ask for time. Share it openly it is a courageous act but you tell me who likes to be lied or cheated on.
Do not panic, go prepared and your first client meeting will be a breeze.
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Senior Project Manager I Digital Transformations I AGILE Program Managementi I AGILE Delivery Management I SAFe Implementation I AML
5 年Hi Prashant, very useful and simplified version. Thank you for sharing with us. Looking forward to have meetups.
Technology Evangelist | Problem solver
5 年Good work?
Award-winning tech & business leader driving transformation and revenue through Data, AI, ML & IT. Ex-IBMer, top 2% of globally cited scholars with 2 successful exits, Gene is ready to drive success in your organization.
5 年Short, simple and to the point! Prashant, thanks for sharing!
Propagating OKRs. Building a Better B?X. Enhancing Executive Presence. Promoting 'Growth Mindset'.
5 年Remember why, they need you more than you need them.. Then listen to their need first! And offer them something more than what they expected....even if its 1% more than what they asked.