What do you customers want?

Predictions For Growth Marketing.

If you’re in the world of #digitalmarketing, you’re well aware of how quickly trends can change. So each year, the team at OITC likes to put together a list of trends we’ve read, noticed or anticipate will lead the charge in any marketing efforts in the coming years.

Meet Your Customer Expectations.

As customers become more empowered, they find ways to resolve issues with products and services independently. As a result, most #consumers now expect companies to have a self-service portal, allowing customers to access resources like knowledge bases and user forums.

Current #crm trends indicate that more self-service portals are being integrated into CRM software. Businesses gain insights into common customer issues and anticipate needs through these integrations. Many CRM systems now come with chatbots that can address common customer queries and send personalised offers. Of course, these chatbots also collect valuable customer data.

Speak to OUT IN THE CLOUDS to explore your #Salesforce possibilities.

Find out more here: https://outintheclouds.com/

Find Out What Influencer Marketing Has In Store!

Businesses are rethinking traditional #marketing tactics and adding influencer marketing to their mix. A well-thought-out influencer marketing campaign can come across as genuine, targeted, and highly effective.

? Influencer content provides value to your audience in an authentic way.

? You can access new opportunities to help you target audiences without cookies.

? Partnerships can grow your social following and gives you access to research opportunities through other audiences

? Influencer marketing appeals to Gen Z.

? Influencer marketing is accessible to businesses of all sizes.