What do you do again?

What do you do again?

I went into a coffee shop the other day. It was a new ‘funky’ place in the city. You know the ones, where they insist on having every light fitting with a different type, and brightness, of element bulb just to irritate those of us susceptible to migraines, the wall is covered with wood cladding made out of old pallets and the counter is a mix of concrete, metal, plastic, rust, tiles and…that’s right…more pallets.

I wanted a coffee after a long day. The menu above the counter-made-out-of-every-material-on-the-planet was in the form of a chalk board. It was covered with impressive artistry, a motivational statement and a long list of coffees on sale, all written in very neat handwriting. But the word coffee wasn’t anywhere to be seen. Mocha chocca woo wah cinnamon spiced oat milk frappuchino, or maybe a Cappulatte vanilla vegan chicken lactose-free dolce chia au lait? I just want a coffee. Hot water filtered through ground coffee beans and some milk. A coffee.

Restaurant menus are worse. Every meal has to have some quirky pretentious adjective or tenuous descriptive element included within the menu listing. ‘Line caught gill-bearing aquatic craniate with tuberosum russet root vegetables in a creamy ungulates broth’. Fish, chips and gravy. Just say Fish, chips and gravy. If you want to jazz-it-up to make it sound inviting then go with ‘Really nice fish, chips and gravy’.

Linked in job titles are steadily becoming stiff competition to the food and beverage menu when it comes to quirky job titles. ‘Do you not like change Simon?’. I love change so much. I have a short attention span and without change I would be purgatory but the change to job title trends is spinning me out.

I saw a former colleague on Linked in pop up recently. When I last worked with them, they were a very very effective Call Centre Leader. I was delighted to see they had a new job. I took a look at their profiles and their job title was now ‘I help customers get what they want, when they want it’. Ey? I DM’d them to say well done on the new job and asked about the new role. “I’m running our offshore call centre”. Fab news but why the need for a cryptic job title?

And everyone seems to be an Intrapreneur. What exactly does that mean? My research suggests an intrapreneur is someone who tends to have worked in a large organization for a while and sees themselves as someone who likes to come up with ideas. Cool with me if that’s a thing now but does that make my Dad an intrapreneur too. He’s been a vicar in the Church of England for 27 years and recently changed his church service to drop one of the hymns and replace it with a thought for the day. I can see the updated notice board outside his church now….Priest in Charge: The Reverend Intrapreneur Perkins. Or Maybe ‘I help people secure their place in paradise’.

Then you have the Linked In massive who can’t decide what they are. My favourite recently was a chap whose job title was shown as ‘Operations Expert. Culture Specialist. Customer Evangelist. Philanthropist.’ So basically an amazing, well-balanced, kind person who can pretty much do anything. It would be far easier to just write ‘I am mint. Hire me’.

I get that Job Titles can mean an awful lot to folks. People are rightly proud when they land a Manager, or Leader or Director role or when they secure a job doing something that they really love. But can we keep job titles short and in some-way relatable? If you are great at sales, then maybe go with ‘Sales Expert’ rather than ‘I help businesses connect with the populous in order to drive meaningful value for all whilst enjoying a share of the aforementioned value’. And those with ‘Chief’ in their title. If we all agree that Chief is not the best word then going with something  like ‘Chief Excitement Officer’ just makes it worse.

I am looking in the mirror as a I write this too. I once described my role as ‘Building something brilliant’. Turns out it wasn’t that brilliant, so lesson learned. In your face Perko.

I think we need to get a grip of this before it starts effecting our children. I can hear it now. 10 years from now the geography teacher will be calling out the register; "ok, lets see who we have today. Do we have 'I am good at playing the recorder and show some potential at raquet sports’? "Here Miss". "Great. Do we have ‘I make my parents proud and my grandparents smile’? "Here Miss". All whilst she takes a sip on her cup of ripe roasted aromatic berry juice. Aka, a coffee.

Just a bit of fun.

Stay safe everyone. Wishing you and your families a restful and enjoyable Christmas.  

Sharon B.

A senior people partner with experience of driving change and transformation

4 年

Ha brilliant and so true, dont you still have that title in your profile?!??

回复
Tina Churcher

MSc | CMgr FCMI | Chief Delivery Officer (Digital and Data) | MAT Trustee

4 年

Yes! Just Yes! And even with my agile hat on may the lord save us all from the ‘Agile Evangilist’ might be worth checking in with your Dad on the Gosbels to see if it’s been updated with a 21st century ‘Agile Gosbel 101 according to St agile-chip-on-shoulder... ;)

回复
Andrew Franklin

Business Change Specialist | Service Design, Customer Experience and Marketing background

4 年

Perko, you clearly have time on your hands. Hope you are all safe and well. Love to Amy, Lola, Betsy and Charlie. Have a great Xmas xx.

Trudi Bowie-Wooler

Field Account Manager new connections at Eon Energy. Helping House Builders achieve net zero completions.

4 年

As always Simon, great read and spot on. I often look at job titles people have given themselves and wonder what they actually do. Keep things simple, Business language in meetings is another thing that makes me chuckle. Half the time I am wondering what on earth the speaker is going on about :-)

回复

Ha. Brilliant. You know I think the best job title I heard last year was - ‘Stakeholder of Future Ideas’ - so someone who’s waiting to have an idea? - go figure...

要查看或添加评论,请登录

Simon Perkins的更多文章

  • Hands. Face. Space...but what's that taste?

    Hands. Face. Space...but what's that taste?

    Coronavirus has given me a harsh wake-up call. Along with acknowledging that there was so much that I took for granted…

    9 条评论
  • What the actual flush is going on?!?

    What the actual flush is going on?!?

    In the words of Theresa May, my position on this issue could not be clearer. In fact, I’d go as far as saying that…

    2 条评论
  • Bad Commuters must be stopped!

    Bad Commuters must be stopped!

    Know someone who needs a hand becoming a better train commuter? Maybe you are someone who stupidly chooses to leisure…

    27 条评论
  • Embracing our weird is improving our service culture.

    Embracing our weird is improving our service culture.

    I’ve read a fair few books about ‘what makes amazing customer service cultures’ and such like. I say read, I usually…

    13 条评论
  • Humbled by a headset - my public apology to those i have neglected.

    Humbled by a headset - my public apology to those i have neglected.

    Did you ever watch the TV programme ‘Back to the floor’ which followed big bosses of big companies spending time at the…

    15 条评论
  • My Dad was being robbed!

    My Dad was being robbed!

    I went to see my dad a few months ago to talk about Tonik. He has always been someone who I bounce ideas off and look…

  • How being part of a start-up is changing the way i think.

    How being part of a start-up is changing the way i think.

    Listen to any motivational speaker and the phrase ‘Think Big’ is more than likely to be evangelically shoved down your…

    7 条评论

社区洞察

其他会员也浏览了