What to do when people aren’t taking ownership at work
Rebecca Stevens
Business Psychologist & Coach - Profiling and developing leaders and teams
Tackling the jobsworths
Frustrated by employees who aren’t taking ownership of or responsibility for the work they do?
Those who go home early, leaving a task incomplete? Who seem oblivious to the impact their dismissive manner has on customers? Who don’t seem bothered by the litany of mistakes they make?
Many of those who responded to my survey said this lack of ownership amongst employees was a real problem. Particularly for those running small businesses where everyone needs to pull their weight and where a little extra effort goes a long way.
But jobsworths can be an intransigent bunch. So how can we encourage our people to take more ownership of and responsibility for the work they do?
Taking ownership isn’t just a matter of individual enthusiasm or competence. It’s also about good leadership, effective communication, trust and support.
Here are my tips to helping your team take more ownership of their work.
Easy. Tell the first person to arrive late or leave early not to come back in again. The rest of the team are instantly motivated.
Creative Copywriter - Forget Me Not Children's Hospice
7 年Great tips on an important topic!