What Do Software Developer Metrics Mean?
Let’s hear some industry insights from FPT Latin America’s technology expert, Fred Palacios! We hope this provides some context as to what developers strive for when writing code.
"Measuring software development metrics can be a complicated task, as so much relies on the deliverables that a customer is looking for. However, there are metrics that can be looked at while doing internal team reviews, as diving into the data can show where there might be room for improvement. We will cover a few of the common metrics that software developers look at, and why they tend to be important," said Palacios.
1. Code Quality
What does code quality impact?
FP: "Poor code quality can lead to a range of issues, including performance problems, bugs, and even security vulnerabilities. It's essential to prioritize code quality to ensure the reliability and success of any software project."
How to measure code quality?
FP: “Code quality is a metric that can be challenging to measure but is still important. From an engineering perspective, we should look at:
These factors provide a solid foundation for assessing the effectiveness of development processes.”
2. Code Efficiency
Why is efficient coding important?
FP: "Efficient coding is crucial for maximizing productivity and minimizing costs. By writing clean, optimized code, developers can deliver more value in less time, ultimately benefiting both the development team and the clients."
How to measure code efficiency?
FP: “Depending on the development methodology used, it can be measured based on the unit of work delivered (tickets, story points, features, etc.), some of the indicators are:
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What strategy can be used to help developers deliver?
FP: "It helps to maintain open communication with customers and various teams to gather feedback and monitor progress. By tracking key metrics like hours worked and cost per unit, areas for improvement can be identified while optimizing development processes."
3. Teamwork
Why is teamwork a relevant aspect of an effective coder?
FP: “Teamwork is essential for creating high-quality software. By fostering a collaborative environment and recognizing the contributions of individual team members, greater results can be achieved rather than working alone. Effective coders are not just skilled programmers; they are also team players who can communicate effectively, share knowledge, and support their colleagues.”
What strategy can help identify the right level of teamwork within a candidate?
FP: “When evaluating candidates, look for a combination of technical skills and interpersonal abilities. It can help to prioritize candidates who demonstrate a willingness to collaborate, share knowledge, and contribute to a positive team culture. While some roles may require more independent work, always strive to find candidates who can adapt to different team dynamics and work effectively with others.”
4. Customer Satisfaction
What impact does customer satisfaction have?
FP: "Customer satisfaction is a direct indicator of success. Satisfied customers are more likely to be loyal, provide positive referrals, and continue to collaborate on future projects."
How to measure customer satisfaction?
FP: "A common way to measure customer satisfaction is with the Net Promoter Score (NPS). This is a single survey question that gauges customer loyalty, satisfaction, and enthusiasm with a company."
What can help developers to satisfy the customer?
FP: "Maintain open communication with the customer through regular meetings and surveys. This helps with getting direct feedback, the ability to measure customer satisfaction, and identify areas for improvement. By understanding the client's needs and expectations, it can ensure that developers are delivering the highest quality work."