What Do People Want From The Office Today?

...and the data to back it up

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"The average home supports the average employee better than the average office."?

- Esme Banks Marr

Esme Banks Marr?Strategy Director at?Architecture BVN?joins?Bold?Founder?Caleb Parker?for the Season Finale of?Season 6?to discuss evolving workplace sentiment and compelling data from Lessman.

Esme shares?what the workplace NOW needs to offer people, trends she’s seeing developers plan for new projects, and how commercial real estate can evolve our sales pitch going forward. (Scroll down for value bombs and more info)

Connect with Esme on LinkedIn

Connect with Caleb on LinkedIn?

If you have any questions or feedback on this episode, email?[email protected]

Special announcement about MIPIM

I hope to you see you in Cannes, France at MIPIM next month at our #WorkBold Podcast mobile studio by Nook where we will be recording Season 7. If you know a landlord, asset manager or office investor with an eye on Space-as-a-Service, I’d love an intro to join me for one of our remaining episodes in this MIPIM mini-series." -Caleb

Value Bombs:

• The average home supports the average employee better than the average office.?- Esme
• 71% of employees actually prefer working from home. - Esme
• Some organisations are pretty fixated on trying to create offices that tick every single box but that's an almost an impossible task because across the board we have had the taste of freedom and flexibility.?- Esme
• There's a power shift from employers to employees. - Caleb
• Employees need a workplace that's on offer to them to be better than what they have at home. They need it to support the things that the other doesn't. - Esme
• Employees want more than anything to be taken on the journey, or at least have the option to be part of any change that's about to happen or is happening. - Esme
• Media is to blame for putting the office against home. - Esme
• We in commercial real estate need to be the champions of good company culture. - Caleb
• The future is flexible.?- Caleb

Listen to the full episode:?(press play)

Timestamps

[05:30] What is Leesman??

• Leesman is the world's leading independent assessor of workplace experience.
• They got this status by measuring the experience of close to a million employees in their places of work and since the onset of the pandemic, more than quarter of a million employees in their homework.

[06:30] What do people want from the office?

Listen to the full episode for the rest of Esme's answers

[10:50] If the average is happy working from home, why are they going to come into the office??

[13:00] Do you think corporate real estate needs to change how we communicate the benefits of the office???

[17:45] In your role at BVN, you're working with a lot of developers and landlords. Are there any trends that you can talk about and how do these buildings need to change to accommodate the change that's happening?

[18:50] Can you tell everyone who BVN is??

• BVN are an architectural practice that is based in Australia. They have a studio in New York and one in London. The headquarters are in Sydney but there are is a studio in Brisbane as well.?
• They've been at the forefront of a lot of workplace projects in that part of the world for many years. They think far wider than workplace and a lot of their projects are actually in defence and in healthcare education.
• What I have loved so far is the collaboration across teams who look after those different types of projects.?

[20:35] Quickfire Questions?

Resources:

• TSK Documentary
• Podcast:?WorkingIt
• Leesman’s ‘Impact Code’ of workplace experience headline data
• Leesman's Home working experience data
• Lessman's 'Why Workplace' campaign
• About BVN
• MIPIM Real Estate Conference

Shout Outs:

1. Leesman
2. Alejandro Stevens Legos
3. ?Daniel Kahneman?
4. Richard Thaler

Caleb, with Graham Bradley-Hall and Esme in London

About Esme Banks Marr

Connect with Esme on Twitter

Esme is a critical thinker whose expertise lies in interpreting multi-layered evidence. When it comes to workplace performance, employee experience, design, and wider business intelligence, she joined BVN last year as strategy director of work in place to support their growth in Europe.?Starting her career in communication, specializing in the built environment as me supported service providers on their brand, within the wider workplace ecosystem.

This gave her insight into the entire workplace change life cycle and a multitude of disciplines. Her main interests are in how data can inform design and how communication plays a role in workplace change. Very important, considering the change that's happening today. Esme keeps herself at the forefront of the global workspace discussion and has been a regular commentator on the future of work, both writing and presenting.

She ran the communications for global employee workplace experience, assessor Leesman, which we'll hear more about in a little bit. She did that for several years before moving in-house to support content and client-side projects. She's a board member of the emerging workplace leaders' group in London and has collaborated with a number of industry publications, the work tech academy and the World Economic Forum.

Sponsors

Headline Sponsor: TSK

TSK creates inspiring workplaces for some of the world’s biggest brands across the UK and Ireland, They’ve been working for 25 years to deliver the best employee experiences and the vision of their clients. Not only do they create great places to work, TSK share workplace content every week from the latest data to inspiring spaces they’ve designed and built. You can read their latest insights at?www.tskgroup.co.uk?or check out their?LinkedIn?and?Instagram?pages to become a follower, fan and friend.

Fortune Favours the Bold

Bold merges property management & Space-as-a-Service to help office customers grow faster and drive asset value. Bold is a real estate brand owned and operated by NewFlex (www.workbold.co)?

Future Proof Your Portfolio with NewFlex

NewFlex delivers and manages a range of branded solutions for every type of building, in every type of location, for every type of occupier. Including the flexibility to develop your own brand. All enabled by flexible management contracts where we are invested in making money for you. (www.newflex.com)

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