What to Do With Harsh Feedback

What to Do With Harsh Feedback

As professionals striving for excellence, encountering harsh feedback can be pivotal in our careers. Rather than succumbing to initial reactions of retreat or confrontation, let's explore a constructive approach to harness this feedback for personal and professional growth.


1. Center Yourself with Mindful Breathing.?In moments of harsh criticism, regain control by focusing on your breath. Inhale deeply for four seconds and exhale slowly for seven seconds. This simple yet powerful technique deters your attention from the immediate emotional response, preparing you for a more measured reaction.


2. Recognize and Label Your Emotions.?Acknowledging your feelings is a crucial step in engaging the analytical part of your brain. For instance, admitting, "I feel hurt and ashamed," is not a sign of weakness but a stride towards understanding your emotional landscape and regaining composure.


3. Cultivate a Curious Mindset. Approach the feedback as if it were about someone else. Seek clarity and specifics by asking, "Can you help me understand...?" This perspective diffuses defensiveness and opens the door to genuine understanding and learning.


4. Take Time to Reflect.?Inform the feedback giver that you need time to process the information. Avoid hasty agreements or rebuttals. Reflection is a powerful tool that allows you to dissect the feedback and evaluate its validity and relevance.


5. Analyze and Find the Truth in Feedback.?Dedicate time to ponder the feedback. Identify the elements of truth in it. This introspection is not about accepting all criticism at face value but about discerning valuable insights to foster growth.


6. Engage in Follow-Up Conversations. If necessary, revisit the conversation for further clarification. This step signifies your commitment to understanding and improvement and can also help build a constructive dialogue.


Harsh feedback, while challenging, is an opportunity for growth and development. By adopting these steps, you demonstrate resilience and a commitment to continuous improvement, a hallmark of true professionalism. Remember, feedback is less about criticism and more about learning and evolving professionally.

Jessica Crow

Empowering People to Power Organizational Change

1 年

Harsh feedback brings up so many emotions! It can be just as hard to deliver as it is to receive it. Thanks for these recommendations!

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