What do Deliveroo Earnings Signal for Uber and DoorDash's Coming Quarter?
Carl Orsbourn
SVP AI for Enterprise - Food, Hospitality & Retail | Operational Consulting | Tech-Enabled Service for E-commerce, Marketplaces, Hotels, Restaurants | Bestselling Author | Co-Founder | Board Member | Tech Thought Leader
In this week's The Digital Restaurant podcast, we discuss the following key headlines, and here are some of our key quotes. To get the transcript of our podcast - head here.
Articles mentioned in the video:
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?"The pandemic was an accelerantto delivery and digital adoption in the restaurant industry. And I think that's true. And therefore you haven't seen a big regression to mean in terms of the consumer going back to old behavior and stopping their usage of delivery, but that growth really has dramatically slowed down once that adoption was pushed.And I think it would actually be negative if it were not for all the promotional activity that the platforms are engaging in. " - Meredith
?“…data and getting a better grasp on data is very much a capability set that's going to be important for restaurants of all sizes and shapes.” - Carl
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?"This is a problem, across the Internet, really" - Meredith
?“When you you see the success of those folks that are very much building kiosks into their future, it's understandable because customers are saying they want it. They spend more on them.” - Carl
Related Article:?Cunningham Restaurant Group Takes Control of Delivery by Ditching Third-Party Apps?
"Full service is known for specifically a dine in experience, an on prem channel, and when they start to try to do off prem things in the form of takeout curbside delivery it's just a very different consumer behavioral pattern and operational flow that makes it hard to weave those 2 things together." - Meredith
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