WHAT ARE THE DIFFERENCES IN THESE THREE ROLES?

THREE DISTINCT ROLES:

Coach: 1. Has an individual perspective: provides insight and perspective aligning an individual’s developmental goals with those of the organization.  2. Provides an external mirroring: models effective two-way communication and feedback in order to improve the performance of the learner. 3. Advice to further development: shares confidential and personal feedback but encourages learner to share ongoing development plans with others. 4. Fosters self-insight: concerned with helping the learner grow through introspection and feedback from others. 5. Concerns about personal growth: concerned that the learner is successful at learning and becoming a more effective leader. 

Mentor: 1. Has a horizontal/systemic perspective:  provides insight and perspective that matches the flow of business across several different functions. 2. Provides indirect authority:  not responsible for managing the performance of the learner. 3. Advice to broaden viewpoint:  allowed to share information to which the learner is seldom privy....... 4. Encourages self-responsibility:  Advises the learner to take charge of their own growth 5. Concerns about thinking:  ultimately concerned that the learner gains perspective and is successful at learning.

Manager: 1. Has a vertical perspective:  provides key insights and perspectives about the function or department they manage. 2. Provides direct authority:  responsible for the learner’s performance and success on the job. 3. Performance improvement: Gives ongoing feedback so learner knows progress on all objectives & goals. 4. Foster accountability:  responsible for monitoring performance and progress through appraisals and other formal systems. 5. Concerned with productivity:  focus is mainly about achieving success on the job.